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  5. Reviews of Home2 Suites By Hilton Kalamazoo Downtown, Mi

Reviews of Home2 Suites By Hilton Kalamazoo Downtown, Mi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

303 North Rose Street, Kalamazoo, MI 49007, United States of America

#31 of 31 hotels in Kalamazoo

Guests' Choice

Review Score

Based on 182 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.3

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    10
    As expected, smooth.
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    The shampoo and conditioner bottles in the shower were empty and there were no alternatives in the room.

    Location, cleanliness, ease of parking.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Convient location Staff was great

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Very comfortable hotel.
    • Business trip
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking is extra.

    Very comfortable hotel. Almost like home. It has everything you may need. Pricy though.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    It was delightful, rest was the best
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good and pool was nice

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast ends at 9 am. A little later would be great!

    Great location. Incredibly nice staff and clean rooms.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Great place to stay but need to get up early for your free breakfast
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The free breakfast ended at 9:00am!

    Everything was clean and up to date

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    It was good!
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My first room wasn’t clean. I had to switch rooms and go back and forth to the front desk which cost me alot of time to get ready for the event.

    I liked the security of the property (except when i returned to the hotel that evening a family was waiting for food to be delivered and offering to key strangers in). It was nice, clean, and not busy.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Great
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Comfortable

    Stayed in March 2024

  • Reviewed: March 3, 2024

    10
    A short stay for a concert.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    The breakfast sandwiches were cold.

    It was okay.

    Stayed in March 2024

  • Reviewed: February 21, 2024

    10
    Beautiful hotel- spacious rooms
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn’t crazy about the parking garage and that you have to pay $20 to park in it … luckily we parked across the street.

    Beautiful hotel- clean and spacious

    Stayed in February 2024

  • Reviewed: February 10, 2024

    10
    Amazing rooms are always clean there inviting and very comfortable. Staff is just over the top helpful and pleasant.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only thing I don’t like is that there isn’t one in every city we visit

    Everything we look forward to staying there

    Stayed in January 2024

  • Reviewed: January 25, 2024

    10
    Peaceful & Beautiful
    • Leisure trip
    • Group
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Awesome

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Great value downtown
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    The breakfast was a little lacking in selection, with some empty shelves. There was also a loud alarm ringing throughout the breakfast room.

    Location was good for the State theater. Room was spacious and clean. Parking was easy. The price was great, especially for new years eve.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    10
    Just like stayed in our own parents home.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Every thing.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 1 night

    Breakfast could have used a few more options, including a protein. We ate breakfast at 9:10 AM, and they didn't seem to be refilling anything.

    Everything was clean, secure and comfortable. Staff was friendly and helpful. Loved the use of space and furniture in the room.

    Stayed in December 2023

  • Reviewed: October 24, 2023

    8.0
    I would 100% go back to this hotel, except not on a Sunday. Everything in the area was closed for the day, or didn’t ope
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I wish the pool had longer open hours. I chose that hotel because it had a pool, but it was closed both times I wanted to use it. If there’s never a lifeguard on duty anyhow, why restrict what time people can swim? Some technical issues: 1 Needed a warning sign to tell me the kitchen sink had a garburator. I flicked the switch on while looking for a light. Could have done worse than just startle me. 2) The toilet in our room had a shutting off issue and handle jiggling couldn’t help. I had to take the back off the toilet and adjust the stopper after every single flush. 3) Parking was not ideal. Given that it’s either random street parking, or a lot that’s a fair distance away, I would suggest they put a short maximum time limit on one or two of the spots directly in front of the entrance, for people to load and unload their cars.

    The staff were amazing! Above and beyond helpful. The breakfast was surprisingly good. My kids loved making their own waffles. The room was very spacious and clean. More USB outlets than we needed, which is a rare treat.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast wasn't all that.

    Nice big room, everything clean. Great to have the kitchenette.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    9.0
    Great place to stay for 6 people.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I didn't like was having to pay to park my car. My son and husband felt a little unsafe walking from parking garage to hotel.

    We were greeted by the super friendly staff and given extra towels as we had a room for 6. Room was excellent. Very clean. Beds and hid-a-bed were very comfortable. Breakfast was good too with lots of variety.

    Stayed in September 2023

  • Reviewed: October 2, 2023

    10
    My Experience
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast food wasn't as much that I expected. I was hoping that their was more than what was there.

    I loved the room I was in, and I love the facility in the hotel.

    Stayed in October 2023

  • Reviewed: September 25, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing that was missing was cream for coffee

    Stayed in September 2023

  • Reviewed: August 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was excellent! Loved the blinds!

    Stayed in August 2023

  • Reviewed: August 1, 2023

    10
    Highly recommend this hotel.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 11 nights
    • Submitted from a mobile device

    No comment.

    Breakfast was good. Pet friendly place our dogs loved it here the staff always happy to see them!

    Stayed in July 2023

  • Reviewed: July 18, 2023

    9.0
    I was very impressed with the town and the hotel. Everyone was really friendly.
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Instructions on how to use the parking garage could have been better but that's my only complaint.

    The bed wast super comfy. I love the feather pillows and soft sheets. It was clean and the breakfast was delicious with a lot of variety. It was in walking distance to a lot of stuff. And the homeless were non aggressive. One of the best places I've stayed and looking forward to going back.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That the Hilton garden comes first in the walk way to the hotel. Especially when you have little ones, sometimes that's quite the trek when you need to run to the car for something or hauling bags back and forth with young ones. Also, I can't count how many times we had to stop our 2 year old from getting her fingers pinched everywhere. Maybe a little too modern for families with young ones.

    I liked how safe it felt in our rooms. Needing a key to get everywhere is really nice, especially for families. We liked the laid back modern feeling. Very clean and felt high end. Room was very clean, the products available in the shower to use were very nice! Friendly staff, clean lobby. Responsive to calls.

    Stayed in July 2023

Showing 1 - 25

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