407 Broadway Ave, Santa Cruz, 95060, United States
#12 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 730 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
8.6
Facilities
8.8
Staff
8.9
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 6 May 2024
Tracey
United KingdomPrice for parking
Great value for money.
Stayed in April 2024
Reviewed: 4 May 2024
Garrett
United KingdomThe room could have been ventilated before we arrived
The room was clean and spacious
Stayed in April 2024
Reviewed: 4 May 2024
Euan
United Kingdomstaff were really friendly and helpful
Stayed in April 2024
Reviewed: 4 May 2024
Mary
IrelandNothing
Everything. Friendly staff. Spotless clean. Very good Breakfast. Beds extremely comfortable
Stayed in May 2024
Reviewed: 4 May 2024
Mrms
IndiaHad a very comfortable stay. Staff were extremely polite and accomodating. Rooms were clean . Extremely happy with our stay.
Stayed in April 2024
Reviewed: 3 May 2024
Jason
AustraliaAll good!
Comfortable
Stayed in May 2024
Reviewed: 2 May 2024
Anastasia
United StatesNothing
The hotel was amazing. The room location and service
Stayed in April 2024
Reviewed: 1 May 2024
Rene
United StatesElevators needs updating. Performance was not consistent
breakfast was good, room was large and clean
Stayed in April 2024
Reviewed: 22 April 2024
Rivas
United StatesBreakfast was really good
Stayed in April 2024
Reviewed: 17 April 2024
Stephen
United StatesAs a smoker, I felt as if they could have created a covered smoking area, due to the heavy rain during my visit
Breakfast was had good diversity and choices. The valet service was exemplary. The front desk staff were very welcoming.
Stayed in April 2024
Reviewed: 16 April 2024
Lynn
United StatesRoom next to pool. Noisy until 9. $20 for parking too much. Inconvenient to use our car.
Stayed in March 2024
Reviewed: 13 April 2024
Shannon
United StatesClose to the boardwalk and staff was very friendly and room was clean
Stayed in April 2024
Reviewed: 8 April 2024
Maria
United StatesI didn't like the fact that was a valet parking only and that we have to pay additional fees.
Breakfast was good The room was clean and spacious. Staff was excellent
Stayed in April 2024
Reviewed: 8 April 2024
Candice
United StatesOnly having a valet option was not in our favor, watching an angry customer almost attack the staff was overwhelming but not the hotels fault
Clean rooms, friendly staff, the cleaning staff was amazing. We enjoyed having a warm breakfast with lots of variety. The security was great, felt safe.
Stayed in April 2024
Reviewed: 5 April 2024
Jonelle
United StatesHad to evacuate the property in the middle of the night due to a false fire alarm
Loved the close proximity to Santa Cruz Boardwalk (it was walkable but we drove). Room was clean and spacious. Easy access from the highway. Valet guys were fast and friendly.
Stayed in April 2024
Reviewed: 2 April 2024
Jonathan
United StatesRoom was nice, but slightly disappointed in the slow draining sink/tube. Also, bed mattress needs to be updated. Uncomfortable while sleeping(felt springs)
Really enjoyed my stay. Breakfast and customer service was great!
Stayed in April 2024
Reviewed: 29 March 2024
Cynthia
United StatesLong breakfast line
The gentlemen working the valet were super friendly and very helpful.
Stayed in March 2024
Reviewed: 27 March 2024
Tara
United StatesParking was limited for our friends that came to visit. But they were able to park on the street and meet us in the lobby.
Loved the size of the room, the cleanliness, the staff was amazing.
Stayed in March 2024
Reviewed: 26 March 2024
Tracy
United StatesI would have preferred to park my own car for no charge. The hot tub should have been a bit warmer as well.
The hotel was clean and well kept. The room was big enough for 4 people to stay comfortably, and the breakfast was great! The pool was really nice as well. Easy walk down to the boardwalk and beach.
Stayed in March 2024
Reviewed: 23 March 2024
Yoon
United StatesGood breakfast and large room.Kind staffs. Everything was great!!
Stayed in March 2024
Reviewed: 18 March 2024
Strephone
United StatesBreakfast wasn’t what we were used to at Hyatt and they ran out before breakfast was over
Pool
Stayed in March 2024
Reviewed: 12 March 2024
Baena
United StatesThe cost of the parking lot 20 per nigth.
Really nice staff, clean rooms, good breakfast. The location is really good, near pretty much everything.
Stayed in March 2024
Reviewed: 11 March 2024
Simone
United StatesThe valet parking. There were soo nice and gave us good places to go
Stayed in March 2024
Reviewed: 10 March 2024
Baylee
United StatesEverything was super clean!
Stayed in March 2024
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