550 2nd Street , Santa Cruz, 95060, United States
#6 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 543 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.0
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 28 May 2024
Jhulsany
United StatesThe walls were paper thin. We can literally hear the neighbor snoring next door. In addition, being on the first floor was challenging since we can hear every footstep above us. The guests above us weren't stomping or running around. They were simply just walking. Finally, the view from our first floor was a brick wall. We left the curtains closed the whole time so we depended on the artificial light the entire time.
We liked how the hotel was walking distance from the main Santa Cruz Beach Boardwalk attraction. It was nice to have a gated garage for our vehicle. The staff was very polite. Finally, we liked the convenience of the free breakfast.
Stayed in May 2024
Reviewed: 25 May 2024
Jennifer
United StatesExceptionally clean !!! Very comfortable and spacious . One of my fav locations !! Walking distance from boardwalk /beach /stores and restaurants.
Stayed in April 2024
Reviewed: 23 May 2024
Mark
United StatesOverall just maybe a little more space for coffee and the toaster only toasted on one side, maybe get a new one. Also why are you charging your guests an extra $25 a day for parking, It should be free as we were your guests?
Breakfast was very good, but it was a little crowded in the area they have, especially around the coffee area. Also it would be nice to have sugar free syrup for the waffles as my husband and I are diabetic, but overall breakfast was great!
Stayed in May 2024
Reviewed: 22 May 2024
Bruce
United StatesNothing
Location, cleanliness
Stayed in May 2024
Reviewed: 17 May 2024
Joseph
United StatesN/A
The hotel was clean the rooms were large and comfortable. The breakfast was very good and the staff was very friendly
Stayed in May 2024
Reviewed: 9 May 2024
Brandie
United StatesThey charge $25 to park
It was lovely, clean, close to the beach
Stayed in May 2024
Reviewed: 6 May 2024
John
United StatesBreakfast probably could be longer than on the weekdays.
Location, professional staff, cleanliness, parking garage, breakfast. Everything was great for my family. Enjoyed amenities like the pool and breakfast.
Stayed in May 2024
Reviewed: 1 May 2024
Kristie
United StatesAll was good
Breakfast was great! People are always so nice here, always clean, smells good, comfortable stay, thank you!
Stayed in April 2024
Reviewed: 30 April 2024
Pittman
United StatesThe breakfast is only served for 3 hours during the week. It should be served longer.
The place was super close to the beach. The staff was friendly, and the room was very clean.
Stayed in April 2024
Reviewed: 30 April 2024
Matthias
GermanyFair pricing for an additional price after the next hotel cancelled.
Stayed in April 2024
Reviewed: 29 April 2024
Dennie
United StatesA few more options for breakfast would have been nice.
The room was large and nice.
Stayed in April 2024
Reviewed: 29 April 2024
Julie
United StatesN/a
Very clean ! Friendly staff! Walking distance to wharf and boardwalk!
Stayed in April 2024
Reviewed: 24 April 2024
Li
United Statesbreakfast could be better.
room is very clean,.better than expectation. it is close to the beach, very convenient.
Stayed in April 2024
Reviewed: 15 April 2024
Tumua
United StatesBreakfast time needs to change to a later time because it was too early for some of us coming there for vacation. There was a lot to see and things to do therefore some people like to sleep in a little before breakfast.
Everything was within walking distance therefore the hotel location was perfect. We didn't eat breakfast because it was served too early. We truly enjoyed walking to downtown, boardwalk and the pier from the hotel.
Stayed in April 2024
Reviewed: 13 April 2024
Paul
United KingdomSmall breakfast area and lack of seating. Breakfast should run until 10 not 9 as this is a holiday hotel and not a business hotel. Taxes and parking increased the original price by around 50%...it would be good to have an indication of these prices so there are no surprises.
Stayed in April 2024
Reviewed: 11 April 2024
Demaree
United StatesDidn't have a hot tub, just a small pool. Paid extra for an ocean view and it wasn't an ocean view. Buildings were blocking the view. Charged extra for parking. Breakfast was so-so and unattended. No bathtub in room. Rooms were not sound proof. Housekeeping came into the room when there was clearly a do not disturb sign on the door and we had indicated that we weren't checking out until later. Not cool.
Scent was nice, beds were ok, access was easy. On site parking is helpful. Secured property which is good for the location. Breakfast included.
Stayed in April 2024
Reviewed: 6 April 2024
Bryn
United StatesBreakfast was ok. Not enough seating
Location, clean
Stayed in April 2024
Reviewed: 3 April 2024
Phyllis
United StatesExpensive, but worth it. Bed noisy at times. Think frame was broken? No extra blanket.
Beautiful spot. Professional staff. Good breakfasts. Parking underneath, so protected from thieves/weather.
Stayed in March 2024
Reviewed: 24 March 2024
Daniel
United StatesI did use their fitness center, it's very small and consists of mostly cardio equipment. Still was pleased I had the ability to stay on top of my routine.
Suite with partial ocean view was above expected, the bathroom is very large and roomy. Balcony with ocean view. Double television was a pleasant surprise. I was considering a late check out, and didn't even have to go by the front desk to be accommodated - as they send an inquiry by text the morning of. Enclosed parking provided, peace of mind knowing my vehicle was safe! On site parking does cost extra.* Breakfast is a hot/cold menu of items, is very fresh. A++ on the breakfast, very pleased.
Stayed in February 2024
Reviewed: 21 March 2024
Sheila
United StatesNo view and top of hill.
It was close to boardwalk, everything was clean and up to date. The breakfast wash a really nice touch. We enjoyed it very much.
Stayed in March 2024
Reviewed: 21 March 2024
Shana
United StatesThe bed was super comfy. Room was clean and spacious.
Very nice clean and comfy.
Stayed in March 2024
Reviewed: 20 March 2024
Beatrice
ItalyThe breakfast is very good (waffle machine, bagel, juice, coffee, cereals…). But everything is single use (from plates to cups to spoon etc) and after a breakfast there is a lot of waste. Also it would be nice to improve the choices for vegans and some more fresh fruits.
Very comfy beds! I missed it already! The room was very nice with a huge bathroom and everything impeccably clean! Heated pool is a plus together with the fitness centre.
Stayed in March 2024
Reviewed: 18 March 2024
Martin
United StatesParking garage
Close to walk to anything I wanted!
Stayed in March 2024
Reviewed: 16 March 2024
Plante-laurence
United StatesOur stay was wonderful. The entire grounds including our room was so clean!! The bed was comfy and the shower was really nice. The breakfast was perfect. The underground parking was safe and clean as well. All the staff was helpful and nice. The housekeepers really paid attention and did an extremely nice job in keeping the place nice. We will definitely return and stay here again.
Stayed in March 2024
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