8300 Craig Street, Indianapolis, IN 46250, United States
#143 of 147 hotels in Indianapolis
Guests' ChoiceBased on 392 hotel reviews
3.4Cleanliness
4.2
Comfort
4.3
Location
6.0
Facilities
4.1
Staff
5.9
Value for money
4.6
Free WiFi
5.8
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End of dialog contentReviewed: 29 May 2024
Mathew
United KingdomThe staff didn’t change sheets or give us clean towels at all. Disgraceful.
Ice machine.
Stayed in May 2024
Reviewed: 28 May 2024
Joseph
United StatesThe key card almost never worked, I had to get it reset almost daily. The hotel itself was fairly run down and dusty. And the potholes in the parking lot are literally a foot deep.
The bed was comfortable
Stayed in May 2024
Reviewed: 20 May 2024
Paul
United StatesNicer light fixtures and thicker towels.
The Motel needs to change light fixtures. One lamp switch was broken
Stayed in May 2024
Reviewed: 22 March 2024
Jennifer
United StatesThe condition and cleanliness and no shampoo or conditioner
The staff
Stayed in February 2024
Reviewed: 20 February 2024
James
United StatesThe beds was uncomfortable, it was holes in the wall, light bulbs hanging by the cords
Stayed in February 2024
Reviewed: 22 January 2024
Sam12311
United StatesI was discriminated against when I booked a handicap room because I am not in a wheel chair. I book a handicap room because I have handicaps that cause me to need a little more space in the bathroom and to not.have to step over a tub to take a shower. They ended up putting me in a regular room where I was unable to shower due to the size of the bathroom. The lobby smelled like weed at all times while we were there. Our room was close to the lobby amd everything the door opened all.you could smell.was weed. Yet there are signs posted that it's a non smoking facility. When coming pack from an event I was dropped off at the front door and was waiting on my partner to come in. (He had the room key) I was told to go to my room that I could not be in the lobby. When I explained that I was waiting for my partner, I was told again to go wait in my room. So I told the front desk clerk that my partner had the key to the room. He got very rude with me amd told me it was a fire hazard. The work space in the front desk area was very cluttered and looked as if someone was living back there. The bed and pillows sucked and when I asked for extra pillows they didn't have any probably because they need to update them.
The location was good
Stayed in January 2024
Reviewed: 8 December 2023
Gloria
United Statesthere were roaches in the room. Breakfast was a joke. Had to ask for muffins and anything to be put out.
Beds were OK
Stayed in November 2023
Reviewed: 4 December 2023
Bradley
United StatesPromised a ride to the football game and it was not fulfilled. Ruined our evening because of the added expense. Awful experience.
Was told two times over the phone before I booked the hotel that their would be a courtesy shuttle to Lucas Stadium and back. They said your out of luck, we don't have shuttles. Would not have booked this hotel if this were the case. Staff was rude. I am going to stop payment on my credit card based on a fraudulent claim. Will do tomorrow. I had to pay Uber 125.00 to get to and from the game. The staff was rude
Stayed in December 2023
Reviewed: 23 October 2023
Morgan
United StatesRoom was old, walls crumbling, no bed spread. Found and killed 2 roachesm
Quiet
Stayed in October 2023
Reviewed: 15 October 2023
Greg
United StatesEverything
Poor
Stayed in October 2023
Reviewed: 18 September 2023
Miranda
United Stateswas nasty needs updated
nothing
Stayed in September 2023
Reviewed: 31 July 2023
Kevinth
United StatesIt was dirty
The location was good, lots of restaurants near by. The place was dirty, no complimentary breakfast, roaches in my room. It was unkempt all the way and just rundown. Interior does not compare to exterior.
Stayed in July 2023
Reviewed: 31 July 2023
Babbs
United States1st thing I noticed was there were bullet holes in the building. Cracked windows, dirty grounds, when we got our room there was pizza sauce on the floor, food crumbs on our beds, black pokey dots on the curtains, dried urine on the bathroom floor. This doesn't make for a good 1st impression. Then the next morning getting woke up by blood curtling screams of a woman screaming help me get away from me I'm terrified of u. So safety is even a concern.
The staff was kind and friendly
Stayed in July 2023
Reviewed: 24 July 2023
Robbins
United StatesThe room wasn't clean enough, smelled like smoke even though there was no smoking signs in room.
Nothing. Bugs in bathroom. Kind of warm despite AC on. Wall by the bathroom had red jelly stain or blood stain. TV had only 3 channels working.
Stayed in July 2023
Reviewed: 20 July 2023
Andrae
United StatesBreakfast is whack which I don’t like this place and poor stuff. They need to improve for new breakfast and clean the room
Breakfast is whack which I don’t like this place and poor stuff. They need to improve for new breakfast and clean the room
Stayed in July 2023
Reviewed: 6 July 2023
Vanessa
United StatesWe stayed here last year while “ under renovations” so we gave them a try this year. Unacceptable. The rooms (because they switched us once) were dirty. Stains on curtains, cigarette burns on both beds, no phone, or any other regular accommodations like iron or blow dryer.
Nothing.
Stayed in July 2023
Reviewed: 3 July 2023
Dionisio
United StatesEverything! Dirty and the breakfast area is horrible. We saw cockroaches.
None
Stayed in July 2023
Reviewed: 26 June 2023
Kierra
United Statesthe breakfast was cheap: off brand cereal, the milk made it soggy as soon as you put in it the bowl. the milk was room temperature. The front desk person got a attitude when we asked for more creamer and spoons.
nothing
Stayed in June 2023
Reviewed: 11 June 2023
Kirsten
United Statesit was ran down and dirty
the staff
Stayed in June 2023
Reviewed: 21 April 2023
Quenterriah
United StatesEverything
Nothing
Stayed in March 2023
Reviewed: 5 April 2023
Andre
United StatesWhen I got to the hotel at 11:00 at night on Sunday April 2nd 2023 the man at the desk told me that some of the rooms were not clean because the staff was being lazy that day the room he gave us there were cigarette Burns and the covers and the sheets the tub and the toilet seat was not clean it had pee on the toilet the room smelled like cigarettes everything was Dusty it just didn't feel comfortable at all. I couldn't take a shower because the tub was dirty it just made me feel gross being in that room, room 129 first floor
I like that I finally got to go to sleep after wrapping my mind around the conditions of the room!
Stayed in April 2023
Reviewed: 23 March 2023
Tower
United StatesThe hotel is badly rated it needs to have a serious deep cleaning and the WiFi sucks
No security deposit but I see why now.
Stayed in March 2023
Reviewed: 21 March 2023
Donna
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 13 March 2023
Jenny
United StatesEverything
Nothing
Stayed in March 2023
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