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Reviews of Phoenix Park Hotel 3 stars

520 North Capitol Street NW, Washington, DC 20001, United States

#23 of 156 hotels in Washington

Guests' Choice

Review score

Based on 1350 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 29 May 2024

    10
    We will be back to stay at this hotel again😀
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    No complaints

    Location great Food and staff were great

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Washington has a plethora of things to see and explore. We were surprised how many free museums there are, dedicated to
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 8 nights
    • Submitted via mobile

    Location was perfect,being only 15 minutes walk to the Capital Building. Union station, metro and the local buses were all within a few hundred yards. Our room was a good size, the bed was massive and the bathroom well cleaned. Staff were friendly and helpful throughout our stay. The 24hr coffee and tea vending was a welcome bonus that we utilised many times. The bar on the ground floor provided an easy option for evening drinks & food and despite being lively and popular, was inaudible from our room, a few floors above.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Main desk staff was very friendly and helpful.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night

    Well placed, comfortable bed, lovely staff.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Queen Room with One Queen Bed
    • Stayed 4 nights
    • Submitted via mobile

    Small room

    Good location

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Close to Union train station, very convenient to eat around the city
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location. Helpful staff, fast check in.Clean room , plenty of hot water & towels.Great breakfast at the Dublinier restaurant. Appreciate the coffee/ tea station for guests.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room with One Queen Bed
    • Stayed 2 nights
    • Submitted via mobile

    The room was small for 2 adults with suitcases.

    Great location. The free 24 hour coffee bar is a lovely touch. Friendly staff and was able to check in early (around midday) for no fee.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Would stay again.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with One Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    It was all good

    Good value, comfy, friendly staff, location.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    The best location
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The price is high and does not include breakfast.

    Amazing location within walking distance to Union station, Capitol and bus stops. Coffee corner helped us survive the early morning, staff was great.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was awful, no way to enjoy a stable connection

    The pub was nice

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights

    Great location, very close to The Capitol. Nice Irish restaurant at the ground floor where they serve breakfast, and you can eat all day long.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    We were very pleased with our overall experience.
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights

    The lack of availability of early breakfast. By the time the pub opened we already had to be at the events we were in D.C. to attend.

    The location was great. It is close to the train station and many of the tourist sites.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Recommended
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    I slept on the third floor and the sounds (people walking by, cars driving) from outside were very loud, windows are very, very thin. Also the curtains left in too much light (earplugs and sleepmask help a bit).

    Close to Union Station (train+subway) and walking distance to The Capitol. Clean hotel with good coffee/tea/water facilities. Big room and bathroom, enough space for your stuff and toiletries, great bed.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Centrally located, upscale boutique property at surprisingly affordable rate
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Coffee available 24/7 - but, have to go to second floor lounge - not great at 5:30 AM

    Great location, surprisingly quiet for downtown

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel needs to get better blinds for their room. Currently, the blinds barely block out the street lights and the sunrise in the morning.

    Overall, I had a great stay. The bed was very comfortable and really good to sleep on.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Nice hotel, close to Capital Hill and Union Station, the Dubliner Irish Pub was awesome!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights

    Could use blackout curtains, room was not very dark at night.

    24 hour coffee and tea bar ... bed was comfortable ... nice size shower.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Excellent stay, I would come back again
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with One Queen Bed
    • Stayed 1 night

    The location was excellent, very close to Union Station

    Stayed in March 2024

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Deluxe Room
    • Stayed 1 night

    Some sort of voucher or discount for the breakfast next door when staying at the hotel would have been nice.

    Very friendly staff. Great location next to Union Station but still in walking distance to everything. The (free) coffee/tea lounge on the 1st floor was a great touch.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Great for quick work trip
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    If you are into hotel breakfasts, this hotel isn't for you

    Quiet, cozy and cleaned rooms. Good price point and location for work trip. The adjacent Irish pub had good food and service.

    Stayed in February 2024

  • Reviewed: 9 May 2024

    10
    Great location especially in terms of the railway station
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location was excellent

    Stayed in April 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    - room size - price

    - staff - close to train station - very good restaurant - complementary coffee, tea, hot chocolate

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Good location, rooms are hit or miss (some are facing a wall, others are nice)
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We had a great time in this hotel. Initially we got assigned a room with a single window facing the wall. There also was a problem with a window — it wasn’t fully closing and there was a noticeable draft. I walked back to the front desk to ask if we could be moved to another room (and was happy to pay for an upgrade if nothing was available) and Fifi has kindly helped us, she found the room for the same rate which had windows facing the street. The room was next to an elevator which wasn’t a problem for us. Fifi’s support made this a really positive experience for us, we had a great time, and I can’t explain how thankful we are. Thank you, Fifi! Location is pretty good (walkable to US Capitol, Supreme Court, Library of Congress). There’s a train station nearby. Beds were rather comfy, a bit on the softer side. There was a coffee machine which makes a rather decent hot chocolate on the second floor. I also used their laundry for a quick wash and it was really quick and efficient.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    10
    Overall, we had an amazing experience!
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night

    The hotel price is steep. It's a beautiful place in the middle of the city, but I still felt like there were more affordable options with similar amenities.

    Loved our room. The beds were very comfortable and the shower was amazing. We loved the complimentary tea and hot chocolate. We really loved dinner at the restaurant at the Irish pub. The band was awesome and we had a lot of fun. Breakfast was great, too. The proximity to Union Station was so nice and easy, as well!

    Stayed in April 2024

  • Reviewed: 7 May 2024

    9.0
    Great place and great staff
    • Leisure trip
    • Couple
    • Standard Queen Room with One Queen Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing thought it was a great place

    Lovely room little on the small side but great for the three days we were there for. The staff were so personable and made you feel welcome from the moment you stepped through the door. Rather than being in the room there was a coffee and tea lounge in the second floor .. just stop off get your drink and carry on up to bed it worked well and meant you never ran out of your preffered tea/ coffee/ milk etc. The hotel was minutes from the Washington capitol and the start of the mall and by the train station for those using the train to get to Washington.

    Stayed in May 2024

Showing 1 – 25

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