Bunk bed was rather loud and the there was one spot on the floor that was rather unsecured. Stairs were rough on one entrance, for sure!

We loved how the parking was in a secure garage, although it was limited parking, it was secure. The area had far less homeless individuals than areas nearing fishermans wharf. Close to a coffee spot, a delicious pizzeria and a sandwich shop. This was a great location for our family.

Stayed in April 2024

No microwave No elevator Parking was $30 Only one set of towels

Located close to the venue we were visiting , unfortunately very bad part of town

Stayed in January 2024

Lift wasn't working. (Being replaced) Breakfast was very limited. The hotel is situated right on the edge of the district with a big homeless/drug problem. I wouldn't have felt comfortable going out if I had been on my own.

Convenient for walking around San Francisco. Friendly, helpful receptionist. Nicely decorated bedroom and bathroom.

Stayed in November 2023

The smell in the room is terrible.

Staff is very friendly.

Stayed in October 2023

Very limited breakfast, very high mattress- as a short-ish person I had a problem to get on the bed. Very limited space in a room. Not the best area - many homeless people early in a day and late at night.

Access to the microwave, private bathroom - although without possibility to adjust shower head. Coffee machine in the room. Some improvements - elevator under the project.

Stayed in September 2023

Tough location in SF. Shower water took a bit to heat up.

Great value, friendly staff, nearby 1015 Folsom and a good coffee shop. Room decor was nice

Stayed in September 2023

The location and area can be sketchy and risky at night. Minutes within arriving I witnessed a man kicking in doors and yelling. Not the best look but I recognize the hotel can’t do much on that.

It was one of the lowest prices in town and near my destination. The design of the room was very nice and modern.

Stayed in July 2023

Breakfast was really minimal.

Location. Family room with bunk beds.

Stayed in July 2023

Hot water was a bit long to come on the shower (a good 5min of cold/warm water before getting really hot water) Windows sound proofing could be way better (we got some noise from the street but we were very tired so it didn't bother us to sleep more than that)

Location was great, room was very clean, and staff was very nice and welcoming. I liked the design of the hotel in general.

Stayed in July 2023

Chair a little worn, 3 towels but only one wash cloth

Clean, very helpful staff

Stayed in July 2023

The location is not in a good neighbourhood and I wouldn't like going out at night there or walking back to hotel despite being fairly central. Would stay in different location next time. Breakfast poor quality for the nightly cost and showers aren't great.

Rooms were fine and clean.

Stayed in July 2023

The aera around the hotel is a bit sketch but that is most of the downtown SF aera.

Friendly staff and a very clean room

Stayed in April 2023

There was no elevator. I could hear A LOT of street noise, almost like a window was open, but it wasn't.

The gentleman on staff was excellent. Very knowledgeable, helpful, seemed to be right there if we needed anything or had a question. Wonderful service. The location was right by the venue where we were attending a show that evening. We walked there and also to dinner and breakfast. The room was cute and clean, and we enjoyed the vibe of the place. My boyfriend thought the breakfast looked good, but we had already planned to go out for breakfast.

Stayed in May 2023

The front of the hotel is a little dumpy, the lobby was small and the breakfast was very marginal.

The location was vary convenient to the location I needed to go. The people at the desk both on check in and check out were very friendly and helpful. Although the room was a bit small, it was more than satisfactory for my needs and it was clean and well designed

Stayed in March 2023

Basic breakfast. The neighborhood is creepy with lots of homeless.

The room is nicely designed and modern. Good WiFi.

Stayed in February 2023

seems like it’s still newly under construction. lots of workers around. there were some cockroaches in the shower, and the walls were thin allowing us to hear lots of commotion in the hallways. get mostly safe but definitely saw some less savory folks coming and going which would give me pause to bring younger kids here.

the rooms had interesting configurations for sleeping. the staff was friendly.

Stayed in December 2022

surrounding suburb. drug addicts/homeless/human faeces, urine, vomit on footpath.

cleanliness.

Stayed in December 2022

Was easy to locate and park, staff were nice and my double room was clean and comfortable, really nice coffee shop opposite the hotel.

Stayed in October 2022

The smell of urine in the hallways & shower head wrapped with plastic.

Decor of room & staff at front desk staff was very helpful & nice.

Stayed in October 2022

I wasn’t a big fan of the parking because it’s super small compared to how many rooms they have available so if you show up and it’s full you’re kinda screwed especially if you paid for the parking of that night already. there’s also no elevator but I didn’t mind the work out too much lol

very clean! interior was nice as well and the staff were super sweet! close to the civic center which was really convenient for our stay

Stayed in October 2022

Breakfast

Location

Stayed in October 2022

The breakfast was very simple, coffee and bread.

Stayed in August 2022

none

Mr. Anil and Mr. Shivam served us very well during our stay. They helped to accommodate early check in and late check out, staff was very friendly with kids and always ready to help

Stayed in September 2022

Hot water does take ages to come on for the shower loads of flies in the room

nice room

Stayed in September 2022