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  5. Reviews of Best Western Charleston Inn

Reviews of Best Western Charleston Inn 3 stars

1540 Savannah Highway, West of the Ashley, Charleston, SC 29407, United States

#107 of 151 hotels in Charleston

Guests' Choice

Review score

Based on 1075 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the location of the hotel very much because it was very hard to get in and out with it being right by the highway and with the traffic around. We also had about 5 females booked in the room beside us the second night that were very loud, came back to the hotel late night, and often talked loud enough we could here them in our room whenever they were outside and in their room which made it hard to sleep the second night. The air conditioning was also a little hard to get to really cool down the room at times in our room without it being on for hours beforehand and took a while to start cooling down the room every time we used it.

    I really liked how friendly and professional the staff was and felt the hotel really was at a good rate for how short notice and close to things it was especially compared to the area. The hotel room was very clean as well.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Convenient to every thing we wanted to do. Price was right only thing we didn't like was the stairs
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Everything was ok

    Breakfast was ok typical hotel meal the staff wasn't too friendly in the dining area

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Pool View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The older lady (i didn't get her name) at the desk was rude and curt with me when I came in and asked if any rooms were available. She then said they were full. I then accessed booking.com and got a room. She was cordial.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Surprisingly nice grounds and accommodations for the price point
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    Breakfast was good, but they should offer some fruit other than apples.

    The pool, grounds, and breakfast patio were very nice. The beds were comfortable and the rooms were quiet. It is nice being able to park by your room.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Pool View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rude registration staff compared to first visit.

    Location

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    It was good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Part of the staff was not very friendly. Not all of them. You need to shampoo your carpets.

    The food was good.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Great place to stay for a short visit in the Charleston area!
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was extremely tiny and not as clean as I would have preferred.

    Very friendly staff, comfortable beds, and great breakfast. Didn’t use the pool but it looked nice

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Review
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Dark with very few lights, safe did not work, toilet seat broken

    Good location, very clean

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Excellent. I will stay again
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Being on the 2nd floor, prefer 1st floor

    Clean and comfortable room. Refrigerator. Close parking. Safe environment

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    No elevator to get the luggage to the 2 nd floor

    Very nice room and a view over the pool. No noice from the road. Very quiet

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the stairs but it was only one set to the second floor, so not too bad.

    Friendly professional staff that had a real caring attitude. My room was clean, and the beds were comfortable . I especially liked the pool, and we'll maintained landscape.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Nice Motel in Good Area with Great Breakfast
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    I made my reservation very last-minute, so I paid a bit more than I normally do for a motel, but I guess that was to be expected. Other than that, everything else was just as I expected or better.

    I was really surprised by how nice this motel was. It was just as comfortable as a hotel and the breakfast was very, very nice. The woman who takes care of the breakfast bar, Veronica, does an excellent job. She keeps everything very clean and well-stocked. The rooms were clean, comfortable and quiet. I particularly liked the beds, which were very comfortable. The location was very good. Nothing special, but plenty of restaurants and eateries to choose from. I would definitely come back.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Economical and comfortable place to see, when seeing sights of Charleston.
    • Leisure trip
    • Solo traveller
    • King Room with Pool View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Street next to property very busy. Sometimes difficulty getting onto property from street, especially if making a left turn

    Close to historic district Good breakfast

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Pool View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The lighting in the room was very bad , breakfast very taxing as no knowledge of machines ,also toaster waste of time.

    Good room plenty of space ,good bed

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Cozy Abode
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I didn't like the smell in the lobby.

    It was a great place to rest. Quiet and relaxing. Comfortable beds.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Couple
    • Queen Room with Two Queen Beds and Pool View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Two of the power points didn't work

    Convenient

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Very good
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    room was good, breakfast met my expectations. The only thing I didn't like was that they added a 30 dollar fee for my pet, and they didn't tell me anything when booking. Other than that, I liked the hotel!

    Stayed in March 2024

  • Reviewed: 20 February 2024

    8.0
    Bang for the buck
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Overall pleasant

    Location is very accessible

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    I only stayed for one night and spent very little time here, but it served my purposes well enough. The breakfast was motel-buffet quality, nothing special but did the job just fine. The location was off the highway outside of Charleston, which made it easy to get to, but difficult to get anywhere else unless you were driving, which only became a problem once I realised how frustrating parking in Charleston is when a section of streets are closed for an event. Not the fault of the Inn, of course, just my poor planning and bad time management!

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Overall a decent experience.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dated Room smelled a bit stale

    Location

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    Good value stay on outskirts of Charleston
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Lightning in room rather dim.

    Clean, comfortable, spacious room. Good breakfast in an attractive room presided over by a hardworking and helpful lady.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    9.0
    Great and comfy stay with our dog.
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Everything is well kept and in good condition. Friendly staff.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Okay
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Location is a big negative , if you try to order a taxi , I was told by staff that they wouldn't come . Few decent restaurants within a 3 block radius. Toilet did not flush

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Stayed in January 2024

Showing 1 – 25

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