Not being able to take my Yeti soft sided cooler with personal drinks to the pool. No glass containers, cans and plastic.

Staff at every turn was friendly, courteous, and accommodating.

Stayed in May 2024

We have stayed there before and will definitely stay again, but the bed and bedding is not as comfortable as other hotels of the same quality and price.

Location and staff are A++++

Stayed in May 2024

The rooms could have been cleaner

It was comfortable and convenient

Stayed in May 2024

I think the info on parking cost was not accurate from booking.com but the rates were displayed at the hotel and told to us when we checked in. I really didn't care for the scent (white tea + thyme is what the hotel staff told me) they chose to spray all over the hotel - which permeated the lobby, the conference areas and hallways. Luckily it wasn't in my room. If there's a reason I choose not to stay in this hotel, it would primarily be the scent.

Location, ease of check in, parking was simple once explained. Hotel bar prices very reasonable. I liked that it was really different from the usual chain hotels we stay in. My spouse noted that the hardwood floors in the room was a plus - we could roll our luggage in with ease.

Stayed in May 2024

Rooftop bar was nice, complimentary coffee in the am would have been nice.

Stayed in April 2024

I disliked the fact that my family of 4 was forced to book two separate King suites to accommodate 4. The 650 sq ft rooms with a King bed are more than equipped to have 2 adults and 2 children. If it is a matter of beds, you need to make the couch a pullout. It is also off the Plaza. I paid $1900 for 2 suites for 2 nights. Should have been half that. In colder weather, you need to take a shuttle.

I liked the location and the fact it was the location for my school reunion

Stayed in April 2024

Not able to order any food when we arrived a little after 10.

Clean! Nice, accommodating staff

Stayed in April 2024

Could be less pricey.

Nice room, friendly stuff.

Stayed in March 2024

Needed more outlets. Better lighting

Great location

Stayed in December 2023

The elevators are a little confusing but that's just being picky

Beautiful hotel, room was very nice, clean, and spacious bathroom/shower

Stayed in March 2024

pillows and bed weren't very comfortable

staff, location, facilities

Stayed in February 2024

The location, staff, and much of the hotel are really lovely. The cafe is also a nice venue with good coffee. Our room smelled, which was unpleasant.

Stayed in February 2024

I did not like the fees that came with the hotel...resort fee, heritage fee, tourism tax.

This was our first time staying at the Fontaine, we stayed one night. Seemed like a nice hotel. Not sure about the location as we didn't utilize anything around that particular area, so not sure what is within walking distance, etc. Parking was in an attached garage ($25/night). Room was nice and quiet. Shower was large. Some reviews said the shower water wouldn't go higher than 100 degrees, which is not correct...just push the button for hotter water. We did not utilized the restaurant nor the pool. You do have to validate your parking ticket each time you want to leave, but that was not a big deal.

Stayed in February 2024

the only thing I have to complain about is that the shower water would not get warm stayed hot.

Everything was good.

Stayed in December 2023

bed was too soft, not comfortable.

location, staff

Stayed in December 2023

The Water temperature was not warm. I dont know if they limit the temperature to 100Degrees but it wasn't warm enough for me.

the room was big. The room was quiet and clean. thank you

Stayed in December 2023

Fridge didn’t work. No microwave. Not enough towels.

Very clean and nice employees.

Stayed in December 2023

Could have had free coffee in lobby. It's a little bit out of the way. Hard to find the entrance.

free garage parking!

Stayed in November 2023

We had some concerns about Wi-Fi.

Location and staff were great

Stayed in November 2023

noisy at night and very early in the morning. Someone was stomping around above me at 4am. But that is the first time this has happened there.

The room is always nice and the ease of the check in process.

Stayed in November 2023

Some of the electrical sockets on one side of the bed did not work, and initially the television did not work.

The staff was good, and waitress at breakfast was very delightful.

Stayed in October 2023

Small and limited activities

Very clean and modern

Stayed in September 2023

The rooms looking on to the lift corridor are not very private

Location to plaza. Affordable Uber for two people to Airport (average 30dollars full fare) Room size was reasonable.

Stayed in October 2023

No fridge in room

Location, cleanliness, nice staff, restaurant

Stayed in October 2023