1125 Boston Providence Turnpike, Norwood, 02062-5001, United States
#1 of 6 hotels in Norwood
Guests' ChoiceBased on 146 hotel reviews
8.9Cleanliness
9.5
Comfort
9.4
Location
9.1
Facilities
9.2
Staff
9.2
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 2 June 2024
Diane
United StatesEntrance. Lobby. Upon entering the room it was a serene relaxing vibe. It was great to have a dining option in the hotel. The food and setting at the BISTRO was very good. I had dinner first night and lunch after checkout . Noon checkout was a great way to end the stay.
Stayed in May 2024
Reviewed: 21 April 2024
Denise
United StatesN/a
Good, customer service , decor color scheme of the property and common seating areas for reading or reflection
Stayed in April 2024
Reviewed: 17 October 2023
Bradley
United StatesParking can be bad during events
Everything and everyone was very nice
Stayed in October 2023
Reviewed: 12 October 2023
Kathleen
United StatesStaff attitude. Most were friendly but when I brought up that housekeeping missed a scheduled visit, I was told separately by both staff that I must have had do not disturb out - I did not. Then I was told every other day service, which I knew, and they missed a scheduled day. We arrived 9/30 and all was well until the last Sunday. Whatever happened to ‘the customer is always right?’ I had to insist on the promised service. We were out of TP with no spare roll!
Location, cleanliness for the most part. Good restaurant one bistro
Stayed in October 2023
Reviewed: 11 September 2023
Kristin
United StatesVery clean.
Stayed in September 2023
Reviewed: 16 August 2023
Sheila
United StatesThe reason for a 9 was we were not notified before our stay that the water would be shut off for up to 6 hours. But they made up for the inconvenience with free breakfast and night. They really went out of the way to keep us at the hotel. I respect how they took care of us.
Breakfast was excellent. The selections were delicious a n d tasted wonderful.
Stayed in August 2023
Reviewed: 11 August 2023
Camilla
United StatesThe room was small for the price. Free breakfast would be nice
Nice gathering spaces.
Stayed in August 2023
Reviewed: 11 August 2023
Lynn
United StatesOne thing that we didn't like was the ice room on our floor had vending machines and it was empty. You could not get a soda or anything out of it. Also....it would be nice if the new vending machines had the price of what is in it on it.....
Everything was perfect and the staff was the best we have seen in a very lone time.
Stayed in August 2023
Reviewed: 23 July 2023
Alessandra
United StatesVery accommodating, very clean, nice design, comfortable bed
Stayed in July 2023
Reviewed: 17 June 2023
Jack
CanadaNot crazy about the pillows! Also the fact that the room is not cleaned (new towels, empty waste baskets, etc.) every day -- but this seems to be the trend in hotels sadly.
Very good buffet breakfast was included. The room itself was fine.
Stayed in June 2023
Reviewed: 26 May 2023
Kelsey
United Statesthe restaurant was just ok.
the location and they were very accommodating. we were able to check in early and attend the Taylor Swift concert.
Stayed in May 2023
Reviewed: 25 May 2023
Peter
Canadaa little expensive for the facility and rooms.
clean and safe
Stayed in May 2023
Reviewed: 6 May 2023
Christine
United StatesSuper comfy king bed. We were out like a light.
Stayed in May 2023
Reviewed: 24 April 2023
Kendra
United StatesAbility to access the facility anyplace I parked.
Stayed in April 2023
Reviewed: 14 April 2023
Trisha
United StatesStaff was great. Room average but adequate. One Bistro the restaurant on site was good, some items pricey. Access to computer/printer at no charge
Stayed in April 2023
Reviewed: 19 March 2023
Janell
United Statesthe lifeguard was on her phone and in a sweatshirt
the interior was nice. Comfy bed and blankets
Stayed in March 2023
Reviewed: 1 March 2023
Shirley
United Statesbed and temperature control
modern
Stayed in February 2023
Reviewed: 21 February 2023
Joanne
United StatesEntering the pool had to wait for someone to open the door.
Breakfast was delicious. Had an omelet. Staff were so nice.
Stayed in February 2023
Reviewed: 30 January 2023
William
United StatesCould use a night light in the bathroom. Room was very dark which is great until you need to get up to use the bathroom in the middle of the night.
Stayed in January 2023
Reviewed: 9 November 2022
Fred
United Statesnothing to complain about
the cleanliness and helpful staff
Stayed in November 2022
Reviewed: 6 November 2022
Sarah
United Statesthe location, amenities that includes a NICE pool & the warm accommodating staff were wonderful.
Stayed in October 2022
Reviewed: 2 November 2022
Tiana
United StatesThe staff was so very kind at check-in. They were very busy, and I didn't feel rushed or like just another guest, she made me feel like I was a special guest. The location was great for staying over after a concert at Gillette. The room was very clean, the bathroom was huge, and the bed...well, the bed was so comfortable that my husband and I contacted the manufacturer and had one made for our house. Not kidding.
Stayed in August 2022
Reviewed: 17 October 2022
David
United Stateshow far I had to walk to get to my room
the beds
Stayed in October 2022
Reviewed: 30 August 2022
Ric
United Statesmost comfortable beds ever!!
Stayed in August 2022
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