30 Birmingham Highway, Chattanooga, TN 37419, United States
#65 of 85 hotels in Chattanooga
Guests' ChoiceBased on 906 hotel reviews
6.6Cleanliness
7.2
Comfort
7.1
Location
8.0
Facilities
7.0
Staff
7.5
Value for money
7.3
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 October 2022
Larry
United StatesCould not get into first room assigned at rear of property. Extended stay guests obvious. Chairs ashtrays and disabled vehicles give a poor first impression.
Clean pool, warm. Facility shows age but clean as possible. Continental breakfast area small, variety items.
Stayed in October 2022
Reviewed: 8 October 2022
Ruby
United Statesnot much to say anything negative.
it was very close by to a lot of things that we wanted to visit, staff was very friendly and professional. the first building is very clean, but the second one is a bit questionable, but we stayed in the first building which was very very clean. would stay again
Stayed in October 2022
Reviewed: 6 October 2022
Tina
United StatesIt smelled
It was clean
Stayed in October 2022
Reviewed: 4 October 2022
Karenslovinlife
United StatesRoom wasn't cleaned each day
Convenient location...restaurants on both sides of hotel
Stayed in October 2022
Reviewed: 26 September 2022
James
United StatesPrice was to hogh
Nice location away from town
Stayed in September 2022
Reviewed: 24 September 2022
Shirley
United Stateswe are senior citizens and 3rd floor and far from office
clean
Stayed in September 2022
Reviewed: 19 September 2022
Arminique
United Statespool wasn’t heated like advertised and looked a little dirty
inside pool
Stayed in September 2022
Reviewed: 17 September 2022
Matthew
United StatesWe didn't have a working coffee maker and parts were missing.
Comfortable stay that accommodated needs for sleeping.
Stayed in August 2022
Reviewed: 7 September 2022
Rodney
United StatesThe bed could not sleep on not comfortable
Good place
Stayed in August 2022
Reviewed: 4 September 2022
Karen
United StatesAir conditioning was kinda noisy.
Well lit parking, with security cameras, felt pretty safe. Staff was pleasant and helpful.
Stayed in September 2022
Reviewed: 25 August 2022
Tiffany
United StatesThe pool could have been cleaner
Breakfast was nice
Stayed in July 2022
Reviewed: 15 August 2022
Kimba
United StatesThe rooms were a little small.
Location was excellent.
Stayed in August 2022
Reviewed: 6 August 2022
Jones
United StatesDamage to the walls, ceiling, and floor of the room. Dog barking and kids running late into the night above us. Strong smell of marijuana from two doors down from our room.
Proximity to the interstate and restaurants.
Stayed in August 2022
Reviewed: 3 August 2022
Sherrell
United StatesLooks a lot nicer and bigger in the pictures online.
Price along with indoor heated pool
Stayed in August 2022
Reviewed: 20 July 2022
Linda
United StatesThe room had an odor... not really smoke but something that wasn't particularly pleasant. The room felt very humid and "sticky" despite the a/c working to lower the temperature. I didn't like the feel of the tile floors on my bare feet. There was no tissue in the tissue dispenser. Although there was room for a table and chair, there wasn't any. We ate our carry-out dinner sitting on the bed. Pillows were only okay and all were the same. Toilet/tub area was very small. No elevator for 2nd floor rooms.
We requested a ground floor room and that's what we got. It was great to be able to park at the door. Room and everything was pretty clean. The things we used worked well (refrigerator, microwave, hair dryer but I didn't see an ironing board. TV worked fine. The shower worked well and had one of those shower curtain rods that gives you more room. The sink/counter area was large and separate from the toilet tub. The breakfast was okay with hot scrambled eggs & sausage, biscuits & gravy, packaged pastries, bagels, some cereal, juice, coffee, tea, hot chocolate, etc. There were washers and dryers in the room where the pool is. We didn't try the pool but it was large and indoors and looked nice. There was a $100 deposit and since we paid with a credit card, they said there would be no problem about having to pay it in cash.
Stayed in July 2022
Reviewed: 17 July 2022
Kathy
United Statesthe original lady we spoke to at the front desk was extremely rude. the doors into the second floor were very difficult to open.
it was close to everything we wanted to see. the room was clean and comfortable
Stayed in July 2022
Reviewed: 12 July 2022
Ehab
United Stateslocation
Stayed in May 2022
Reviewed: 10 July 2022
Mario
United StatesAll was fine.
Indoor pool was a big plus with my grandaughter.
Stayed in July 2022
Reviewed: 9 July 2022
Robin
United StatesThe toilet was very loose from the floor, perhaps improperly installed, and the pool was closed.
The check in clerk was very helpful with our reservation. I reserved 2 rooms online as we are a large family, they weren't close together, but she made changes so we would be in rooms side by side.
Stayed in July 2022
Reviewed: 3 July 2022
Ehab
United Statesthe stuff the location
Stayed in May 2022
Reviewed: 22 June 2022
Adriana
United Statesn/a
the location was beautiful and clean rooms
Stayed in June 2022
Reviewed: 21 June 2022
Holice
United StatesSome of the staff hardly spoke a word when asked questions. The pool was very dirty.
It was quiet and the location was nice. Not a bad breakfast.
Stayed in June 2022
Reviewed: 19 June 2022
Cheryl
United StatesSee above
Didn’t eat the breakfast. Staff was very nice- we decided not to stay the extra night but checked out later in afternoon and they refunded our money for the second night. Basic but comfortable room with refrigerator and microwave. Only negative was that a posted smoking area was right outside our door.
Stayed in May 2022
Reviewed: 18 June 2022
Faye
United StatesNA
Stayed in June 2022
Reviewed: 17 June 2022
Sharmon
United StatesChanging key everyday. Leaving $100. In cash I didn't know I needed in advance of stay at front desk at check in.
Room was clean and indoor pool was nice.
Stayed in March 2022
Florence, Italy
Oita, Japan
Neringa, Lithuania
Griffin, USA
El Nido, Philippines
Fréland, France
Jaipur, India
Nairobi, Kenya
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content