811 Spruce Street, Downtown St. Louis, Saint Louis, MO 63102, United States
#33 of 75 hotels in Saint Louis
Guests' ChoiceBased on 399 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
8.7
Value for money
7.8
Free WiFi
10.0
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End of dialog contentReviewed: 27 May 2024
Don
United StatesLack of covered entrance loading and unloading and.
Employees
Stayed in May 2024
Reviewed: 19 May 2024
Mario
United StatesExecutive lounge was really trashed and breakfast was anything but a buffet. It had no food.
The room was great.
Stayed in May 2024
Reviewed: 8 May 2024
Malcolm
United StatesHefty prices
Location; room comfort; friendly staff
Stayed in May 2024
Reviewed: 5 May 2024
Tina
United StatesCheck in was not great. The room wasn’t ready at 4 pm and they told us they would call me when the room was ready. We waited almost an hour and no call. I had to get in a long line of people waiting to be checked in before I got to the desk clerk to get our room.
Very nice room!
Stayed in May 2024
Reviewed: 21 March 2024
Abby
United StatesI felt my room wasn’t cleaned as well as it should have been (mirrors and glass surfaces)
Great location and view from my room
Stayed in March 2024
Reviewed: 18 March 2024
Hajah
United StatesThe staff is very helpful and friendly Derek is awesome
Stayed in March 2024
Reviewed: 25 January 2024
Tammy
United StatesIt is winter. There was not a winter comforter on the bed. Also, no lotion in the bathroom anymore. That was weird. It wasn’t for sell in the market either.
Location is the reason we always stay at the Westin. It is consistently clean, comfortable and the staff is great.
Stayed in January 2024
Reviewed: 18 November 2023
Monica
United StatesNot too much to complain about!!!
SHOWER!!!!!!!!!!!!
Stayed in October 2023
Reviewed: 30 October 2023
Freddie
United StatesParking was really awkward and at times became congested.
Check in and staffing was great.
Stayed in October 2023
Reviewed: 14 October 2023
Avery
United StatesClean
Stayed in September 2023
Reviewed: 5 October 2023
Jan
Germanyextremely poor management on a game day (which usually doesn’t come by surprise): wait time at check-in 30+ minutes, at 4:30pm one of two rooms wasn’t ready yet. They should have anticipated a rush on game day and made proper arrangements in advance (e.g. get more staff)
location (right next to the ballpark)
Stayed in October 2023
Reviewed: 4 October 2023
Bob
United StatesGood location. Good room. Good breakfast. Good valet parking service. Good front desk.
Stayed in October 2023
Reviewed: 20 September 2023
Roberto
United StatesLack of staff. Restaurant closed (at 1 pm?) Felt abandoned. No personnel around.
Great location. Great room. Comfortable bed.
Stayed in September 2023
Reviewed: 14 September 2023
Mary
United StatesMaintenance not kept up in room and bathroom
Location is great
Stayed in September 2023
Reviewed: 16 August 2023
Carol
United StatesLight in shower was broken Bedside lights not working? Couldn't find how to turn on Ice machine was broken on our floor A/C worked well, but blew on my face all night Staff was accommodating, but not "warm"
Location Secure parking
Stayed in August 2023
Reviewed: 1 August 2023
Kristina
United StatesProximity to the stadium was excellent. Great bar. Pleasant staff.
Stayed in July 2023
Reviewed: 19 June 2023
David
United StatesLong hallway to my room.
Location of the hotel to Ballpark Village. Staff was extremely helpful and friendly.
Stayed in June 2023
Reviewed: 14 June 2023
Donald
United StatesWe paid entire room charge in advance snd then double charged our credit cards for the entire room charge plus a $50 deposit and it took some time to get our money back. We didn’t like that at all.
Stayed in May 2023
Reviewed: 2 June 2023
Sorajiro
JapanReception desk gave me breakfast voucher at last when I asked. I almost paid for breakfast.
The room is large and clean and has a comfy bed.
Stayed in May 2023
Reviewed: 30 May 2023
Peter
United Statesit was hot in the hallway n rooms
Stayed in May 2023
Reviewed: 17 May 2023
Michelle
United StatesStay was what we needed and hoped for. Wish there had been more access to food and beverage in the area and later in the evening.
Stay was what we needed and hoped for.
Stayed in May 2023
Reviewed: 17 May 2023
Walker
United StatesI got the Club King room and am not sure why. The only extra I got was a mini refrigerator. You did⁰n't even have a microwave to warm up food. You can tell that they are remodeling. One of the pot lights in the bathroom had broken, and they just screw another light bulb in. You could see up into the ceiling. The tile floors were cracked in the bathroom. Forgot something in my room, went back to get it, and someone was already going through the bag. She had even taken something out and had opened it. Needless to say, she got to keep that item.
Close to the Cardinals Stadium. I could adjust temperature to my liking. The staff was really nice. Shay was my favorite bartender. The pizza there is delicious.
Stayed in May 2023
Reviewed: 12 May 2023
Sonya
United StatesThe room was overcrowded with cars and tables. Don’t know why that was and it was very dusty!! Didn’t like the fact that we had to pay for parking. It should be included with the price of the room. The room prices were already high enough with extra for parking
It was nice stay close to the Busch stadium. Breakfast was good but pricey. Very comfortable bed
Stayed in May 2023
Reviewed: 1 May 2023
Allison
United Statesthe hallways sort of smelled
loved the location - was right next to ballpark village and many great stops! the room was very spacious.
Stayed in April 2023
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