Cabins in Tucson

Unlike the Cliff Castle Casino Hotel this property actually honoured our booking and everything was top class. Don’t confuse The Lodge at Ventana Canyon with the Lodge at Cliff Castle Casino which we had a look inside when the Cliff Castle Casino Hotel failed to honour our confirmed booking (October 20th)with them and placed us in their lodge which was nothing more than a rundown motel. Having driven for 5 hours to get there we went back to reception and told them we wouldn’t stay in such a substandard property. We were promised a refund which we still haven’t got and they and booking.com have ignored my daily emails saying we are glad you got in touch and please give us the info we have given them on a daily basis asking us to send to emails which are no longer monitored and are referred back to the beginning of the process!! It seems our only option now is to take a case through the European Small Claims Court, Frustrated but never giving up, Stephen Lyons

Clean, comfortable and secure. Well appointed with an upmarket look and feel. The restaurant and bar were both good. Close to the city too - a short bus ride away.

We loved the location, the activities, the food the facilities and the excellent staff!