Get the celebrity treatment with world-class service at Shangri-La Dubai

Centrally located along Sheikh Zayed Road, 10 minutes’ drive from Dubai Mall and Burj Khalifa, this 5-star Asian themed hotel boasts two swimming pools, an extensive health club and spa, free WiFi and eight restaurants and bars. The 302 elegantly appointed guest rooms and suites incorporate geometric design patterns and feature free WiFi, flat-screen TVs, working desks and a fully stocked minibar. The luxury bathrooms feature deep soaking tubs and walk-in showers. Visitors are spoilt for choice when it comes to dining. Shangri-La Hotel, Dubai, offers a range of sophisticated dining options through our eight restaurants and bars to suit all tastes. Experience the signature restaurant of Shangri-La Hotels worldwide, Shang Palace, and enjoy a delightful taste of traditional Cantonese cuisine. Spend an evening at ikandy ultralounge, a relaxed, funky outdoor lounge, with incredible views of the Burj Khalifa which blends poolside bliss with signature cocktails, flavoured shisha and delicious light bites. The state-of-the-art health club features a fully equipped gym of cardiovascular and weight training systems as well as squash and tennis courts. The holistic CHI, The Spa at Shangri-La offers treatments inspired by the art of traditional Chinese medicine, embracing the principles of vitality, fitness and beauty as the keys to achieving inner balance and well-being. Hotel Shangri-La Dubai is a 5-minute walk from Financial Centre Metro Station, and less than a 5-minute drive from Jumeirah Beach Park. Dubai International Airport is 5 minutes away by car.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Buffet

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Abdul-rahman
    United Kingdom United Kingdom
    The room was amazing 3317 and the service is definitely top notch. Kunga our front of house was very hospitable and helped meet every request.
  • Ben
    Australia Australia
    From the moment we checked in we were treated like VIPs. I couldn’t get over how attentive the staff were and the facilities is available.
  • Diann
    Australia Australia
    Amenities- cleanliness, breakfast, Horizon club, location and spa
  • Soko
    South Africa South Africa
    The building is beautiful and at the right location
  • Eleni
    Australia Australia
    Very welcoming and so glad I opted for the half board as the food was scrumptious
  • Gina
    Australia Australia
    This hotel is wonderful- the rooms are so large and comfortable The staff are all exceptional - so friendly so welcoming from Mohamed who was on the door to the General manager who introduced himself to us over breakfast The breakfast buffet is...
  • Jonathan
    United Arab Emirates United Arab Emirates
    Room was very confortable breakfast excellent and the pools were good also, each one has his duty and make the job, it was a beautiful stay
  • Alexandra
    United Kingdom United Kingdom
    The hospitality was absolutely exceptional. Perfectly located and great facilities. The staff were very accommodating throughout our entire stay. Karim in particular was very helpful and went above and beyond to make us feel comfortable during our...
  • Rebekah
    Singapore Singapore
    The staff were outstanding. Incredibly warm and hospitable
  • Tarana
    United Kingdom United Kingdom
    The facilities, gym, swimming pools, location, breakfast

Hotel surroundings

Restaurants

3 restaurants on site
  • Dunes Cafe
    • Cuisine
      International
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Shang Palace
    • Cuisine
      Cantonese • Chinese
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Hoi An
    • Cuisine
      Vietnamese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional

House rules

Shangri-La Dubai takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AED 500 is required on arrival. That's about £100. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
AED 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that we accept all major credit cards at the hotel. For all bookings that require advance payment, a secure link will be sent by the hotel reservations team for credit or debit card payments. Payment is required to be made at the time of booking. Bookings may be cancelled in case of non-payments.

For all flexible and semi-flexible bookings that do not require an advance deposit, a secure link will be sent by the hotel reservations team for credit card validation or credit card given will be manually pre-authorized for the value of the first night’s stay. Validation is required to be made 14 days prior to arrival date. In the event of cancellations or no show, the card will be charged based on the cancellation policy mentioned in your booking.

Visa, MasterCard and AMEX payments are accepted through the secure link for payments and validations.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Dubai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AED 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: 899722

FAQs about Shangri-La Dubai