- Pets allowed
- Free WiFi
- Terrace
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
About this property
The Mercure Hotel Raphael Wien is located directly opposite the Raimund Theatre and just 450 metres from the Westbahnhof Train Station and the Mariahilfer Straße shopping street. Cable TV, a seating area, and a bathroom with hairdryer are standard in all rooms. Free WiFi is available and private parking can be arranged at an extra charge. Many shops and restaurants are close by. Vienna’s city centre can be reached by underground in just 10 minutes from Westbahnhof Station or Gumpendorfer Straße Underground Station, which is 350 metres away. Tram lines 6 and 18 are also within 350 metres. MuseumsQuartier is 1.9 km from the hotel, while Schönbrunn Palace is 2.1 km from the property. The nearest airport is Vienna International Airport, 18 km from Mercure Hotel Raphael Wien.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Parking on site
- Free WiFi
- Non-smoking rooms
- Fitness centre
- 24-hour front desk
- Lift
- Heating
- Air conditioning
- Tea/coffee maker in all rooms

Guest reviews
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Guests who stayed here loved
- Magda
Poland
“When traveling to Vienna, we didn’t know how difficult it would be to find parking there. The hotel parking lot is small and narrow, and our car didn’t fit, so we had to park elsewhere. The receptionist was very kind and helped us find a parking...” - Martin
Czech Republic
“I was really suprised, i booked this hotel pretty late and in the end unfornutaly dont have time to go breakfest, room was really large and nice, if you looking for nice hotel, with nice peoples and with pretty well location for this price i think...” - Katarina
United Kingdom
“Nice,clean rooms, comfy beds,great choice of breakfast.” - Jelena
Serbia
“The stuff was nice. It was also good that we could leave luggage until it was a time for check in. Good location. Clean rooms.” - Anand
Cyprus
“It was so well connected! The room was super clean and comfortable. The staff was helpful and made our stay very pleasant.” - Lena
United Kingdom
“We loved how Alan looked after all our needs and his friendly attitude and professional approach.Also the house keepers were very helpful.everyone at the reception were friendly and very helpful.” - Maxim
Germany
“The room was great - clean and comfy with a nice terrace overviewing the city” - Kateryna
Ukraine
“The hotel absolutely matched with my expectations, clean and spacious apartment fully equipped with everything you may need. The reception staff was helpful and friendly ))” - Rita
Hungary
“The location is close to the metro station and to the shopping market . The staff was friendly and helped us whenever we have any question about the city places and attractions . I stayed their with my son . Highly recommend it .” - Mahran
Qatar
“Perfect location . Close to west train station . Famous Shopping street Nice staff / one receptionist/ MARK/ was so helpful and gentleman”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.





The fine print
Please note that the private parking spaces are limited and subject to availability on arrival.
During winter months (from October to March) the A/C is switched off in all guest rooms.
Planned road construction works between April and December 2025 (announced on 10.02.2025 by authorities) may cause road closures and limit access for cars in Wallgasse during this period. Construction work may also cause noise now and then. We apologize for the inconvenience and kindly ask for your understanding!
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Mercure Hotel Raphael Wien in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.