About this property

The Mercure Hotel Raphael Wien is located directly opposite the Raimund Theatre and just 450 metres from the Westbahnhof Train Station and the Mariahilfer Straße shopping street. Cable TV, a seating area, and a bathroom with hairdryer are standard in all rooms. Free WiFi is available and private parking can be arranged at an extra charge. Many shops and restaurants are close by. Vienna’s city centre can be reached by underground in just 10 minutes from Westbahnhof Station or Gumpendorfer Straße Underground Station, which is 350 metres away. Tram lines 6 and 18 are also within 350 metres. MuseumsQuartier is 1.9 km from the hotel, while Schönbrunn Palace is 2.1 km from the property. The nearest airport is Vienna International Airport, 18 km from Mercure Hotel Raphael Wien.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Situated in the best rated area in Vienna, this hotel has an excellent location score of 8.7

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Vegetarian, Gluten-free, Buffet

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
2 single beds
1 sofa bed
and
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Magda
    Poland Poland
    When traveling to Vienna, we didn’t know how difficult it would be to find parking there. The hotel parking lot is small and narrow, and our car didn’t fit, so we had to park elsewhere. The receptionist was very kind and helped us find a parking...
  • Martin
    Czech Republic Czech Republic
    I was really suprised, i booked this hotel pretty late and in the end unfornutaly dont have time to go breakfest, room was really large and nice, if you looking for nice hotel, with nice peoples and with pretty well location for this price i think...
  • Katarina
    United Kingdom United Kingdom
    Nice,clean rooms, comfy beds,great choice of breakfast.
  • Jelena
    Serbia Serbia
    The stuff was nice. It was also good that we could leave luggage until it was a time for check in. Good location. Clean rooms.
  • Anand
    Cyprus Cyprus
    It was so well connected! The room was super clean and comfortable. The staff was helpful and made our stay very pleasant.
  • Lena
    United Kingdom United Kingdom
    We loved how Alan looked after all our needs and his friendly attitude and professional approach.Also the house keepers were very helpful.everyone at the reception were friendly and very helpful.
  • Maxim
    Germany Germany
    The room was great - clean and comfy with a nice terrace overviewing the city
  • Kateryna
    Ukraine Ukraine
    The hotel absolutely matched with my expectations, clean and spacious apartment fully equipped with everything you may need. The reception staff was helpful and friendly ))
  • Rita
    Hungary Hungary
    The location is close to the metro station and to the shopping market . The staff was friendly and helped us whenever we have any question about the city places and attractions . I stayed their with my son . Highly recommend it .
  • Mahran
    Qatar Qatar
    Perfect location . Close to west train station . Famous Shopping street Nice staff / one receptionist/ MARK/ was so helpful and gentleman

Hotel surroundings

House rules

Mercure Hotel Raphael Wien takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 6 years
Extra bed upon request
Free
7 - 12 years
Extra bed upon request
€ 35 per child, per night
13 - 17 years
Extra bed upon request
€ 60 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroEC-CardUnionPay credit cardBankcardCash

The fine print

Need-to-know information for guests at this property

Please note that the private parking spaces are limited and subject to availability on arrival.

During winter months (from October to March) the A/C is switched off in all guest rooms.

Planned road construction works between April and December 2025 (announced on 10.02.2025 by authorities) may cause road closures and limit access for cars in Wallgasse during this period. Construction work may also cause noise now and then. We apologize for the inconvenience and kindly ask for your understanding!

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Hotel Raphael Wien in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mercure Hotel Raphael Wien