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About this property

Comfortable Accommodations: Heritage Cairns Hotel in Cairns offers family rooms with garden or pool views. Each room includes air-conditioning, a private bathroom, and a work desk. Exceptional Facilities: Guests enjoy a saltwater swimming pool, lush garden, and free WiFi. Additional amenities include a elevator, outdoor seating area, and barbecue facilities. Convenient Location: Located 3.7 mi from Cairns Airport, the hotel is a short walk from Cairns Station and Cairns Aquarium. Nearby attractions include Cairns Convention Center and Cairns Regional Gallery. Guest Services: The hotel provides free on-site private parking, housekeeping, express check-in and check-out, and luggage storage. Guests appreciate the attentive staff and comfortable rooms.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Golden Chain Motels
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
Bedroom 1
1 twin bed
and
1 queen bed
Bedroom 2
2 twin beds
1 queen bed
or
2 twin beds
1 queen bed
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Tomer
    Israel Israel
    Decent location (a few minutes walk to the promenade), Spacious and clean. Well-maintained.
  • Jeannine
    Australia Australia
    clean and comfortable room in walkable distance to centre of town and esplanade
  • Robert
    United States United States
    We found your hotel enchanting, representing an elegance found in the past. I truly appreciated the nice sized desk for my journaling. The tea was nice, but we didn't realize we would be charged for the tea bags. That should be communicated more...
  • Joanne
    Australia Australia
    room was clean, bed was comfy and it was close to the venue we were attending.
  • Rochelle
    United States United States
    The location was convenient to area restaurants, transportation and activities.
  • Oscar
    United States United States
    Rooms were clean and service staff was good. Rooms have refrigerator and safe. Location was good about 2 blocks from esplanade and 4 blocks from central street. Did not try breakfast as it was a better to shop at market.
  • Luke
    United States United States
    Rooms were spacious, clean and comfortable. Overall facility was quiet. Location is slightly away from Promenade and other more expensive hotels.
  • Gala
    United States United States
    I stayed at Heritage Cairns twice. During my first stay, the AC didn’t work. The maintenance man said it couldn’t be fixed, and offered me a fan. On my return a couple of days later, I was given a different room. Initially worried the AC was...
  • Andrea
    Singapore Singapore
    Great location, very helpful reception staff. The room was large and had a much appreciated kitchenette.
  • Vanessa
    United Kingdom United Kingdom
    Staff very helpful and friendly. Good price. We left our luggage for a couple of days while we were on a liveaboard, which was super helpful.

Hotel area info

House rules

Heritage Cairns Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
AUD 10 per child, per night
2 years old
Crib upon request
AUD 10 per child, per night
Extra bed upon request
AUD 25 per child, per night
3+ years
Extra bed upon request
AUD 25 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardJCBEftpos Cash is not accepted

The fine print

Must-know information for guests at this property

If you expect to arrive after 21:00, please inform Heritage Cairns in advance for after hours arrival instructions, using the contact details found on the booking confirmation.

Please note that there is a 3% charge when you pay with an American Express, Diners Club or JCB credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Heritage Cairns Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Heritage Cairns Hotel