About this property

Featuring a heated outdoor pool (Seasonal) and on-site restaurant, SureStay Hotel by Best Western North Vancouver Capilano is located at the foot of Grouse Mountain. Free WiFi is offered in all rooms. Vancouver city centre is 7 km away. A 32" flat-screen TV is offered in rooms at SureStay Hotel by Best Western North Vancouver Capilano. A work desk, ironing facilities and an in-room tea and coffee maker are included. All rooms have mini fridges. Our one bedroom suites also include microwave and two-burner hotplate for light cooking. De Dutch Pannekoek House is open on-site, serving a blend of Dutch and local breakfast meals. Lunch is also available. The Capilano Suspension Bridge is 2 km away. The Vancouver Aquarium at Stanley Park is 12 minutes' drive from SureStay Hotel by Best Western North Vancouver Capilano.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

    • Top location: Highly rated by recent guests (8.4)

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 large double beds
2 double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 large double bed
2 single beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Marta
    Italy Italy
    The hotel is clean and simple. They don’t provide any breakfast but the room is equipped with coffee machine, microwave and fridge. Is very close to horseshoe bay so if you need to take the ferry to Vancouver Island is a very good choice. With...
  • Darren
    Australia Australia
    Very clean and comfortable. We had a quieter room back from the road for our young family. Excellent staff, always happy to help. Great family fried or hotel, kids enjoyed the pool. Great location in North Vancouver.
  • Andrii
    Canada Canada
    Dutchman Caffe was great. The hotel room was very clean and comfy.
  • Lynda
    Australia Australia
    Central to everything, via Bus route staff very helpful in advising where we needed to go ..
  • Johanna
    Australia Australia
    The staff are exceptional, they made as feel at home on our return to Vancouver. They assisted us with moving our reservation after we were stuck in anchorage due to flight cancellation. No dramas very accommodating, friendly, efficient staff,...
  • Linda
    Canada Canada
    Location was great for my purpose at walking distance.
  • Oleksandr
    Canada Canada
    Convenient place to stay to explore downtown and west side of Vancouver. Quiet place regardless of its location in the centre of the huge city!
  • Janet
    Canada Canada
    Very good breakfast choice.Dutch theme a nice change.Comfortable and staff very friendly. For both hotel and restaurant, very good value for money. Compared to usual Vancouver rates.
  • Desrosiers
    Canada Canada
    Beds were clean, no bed bugs, wife checked! Beds were surprisingly comfortable, unfortunately we weren't able to try the breakfast because we needed to catch the ferry. Not thrilled the laundry room was locked at 5am. Front staff were really nice.
  • Patricia
    Canada Canada
    Location is good. Breakfast ok. But wasn't any plain breakfast lol I like plain food I wanted eggs n hashbrowns no onions etc wasn't any so I had French toast.

Hotel surroundings

Restaurants

1 restaurant on site
  • De Dutch Pannekoek House
    • Cuisine
      Dutch
    • Ambiance
      Family friendly

House rules

SureStay Hotel by Best Western North Vancouver Capilano takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 100 is required on arrival. That's about £53. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover

The fine print

Need-to-know information for guests at this property

Payment will be taken directly by the property. In some cases, prior to arrival, the property may pre-authorise the credit card to confirm that it is valid. This can appear as a temporary reduction in the card's balance, but it is not the actual charge. For further details, contact the credit card provider.

Third party credit cards are not accepted. Guest must present their own credit card along with photo identification at check-in.

One parking spot per room reserved.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about SureStay Hotel by Best Western North Vancouver Capilano