About this property

The Crowne Plaza Kitchener-Waterloo is a non-smoking property and features an indoor pool, fitness centre and on-site restaurant. Modernly furnished accommodation offers free wireless internet, microwave and mini fridge. A TV with cable channels, iron, ironing board and air conditioning are standard in all the guest rooms. Each comes with a telephone, coffee-tea-facilities and en suite bathroom with toiletries. The aqua restaurant at Crowne Plaza Kitchener-Waterloo serves a variety of dishes and also offers room service upon request. Guests can also enjoy a drink in the Centre Point Lounge. The Kitchener Go Station is conveniently located 860 metres from the property. It is 2 km from Rockway Golf Course, while the Region of Waterloo International Airport is 15 km away. Parking is provided at an additional cost.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (8.5)

    • Breakfast info

    • Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Natalya
    Canada Canada
    Clean hotel overall. Great staff. Comfortable stay. Delicious breakfast. Loved the omelet and crepe station. This was a great upgrade and a really nice touch. My crepe was the best I've ever had. Mot sweet, literal perfection.
  • Kathleen
    Canada Canada
    The front staff was very friendly and professional.
  • Amar
    Canada Canada
    Excellent breakfast, decent excercise room, small swimming pool and just 2 minutes to busses and train 301 stop.
  • Lisa
    Canada Canada
    They went above and beyond, accommodating the needs of my autistic daughter, providing a quiet room away from doors etc. As well accommodating a late check out for my daughter.
  • Grmorgan
    Canada Canada
    The room was clean and comfortable, nicely laid out. The bed was comfortable and had a good night sleep. The shower was excellent and the water was hot, nice. The restaurant was very good, the breakfast was excellent nice selection to pick from.
  • Nizar
    Lebanon Lebanon
    The breakfast was excellent and the staff was friendly. The location was very convenient next to the tram.
  • Jamie
    Canada Canada
    Parking access difficult with luggage to access. I had some difficulties.
  • Natasha
    Canada Canada
    Everything!! Beautiful hotel, clean friendly great location
  • Mark
    Canada Canada
    I liked how staff are courteous and accommodating. The beds are exceptionally comfortable. I really like having the coffee machine inside the rooms. The bathroom was very clean and well stocked.
  • Ryan
    Canada Canada
    Everything was as expected and a little more. Bed was clean smell fresh and clean. Room was a bit cold and we couldn't control the temperature, but it was very clean

Hotel surroundings

Restaurants

1 restaurant on site
  • AQUA Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free

House rules

Crowne Plaza Kitchener-Waterloo by IHG takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 250 is required on arrival. That's about £134. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
CAD 15 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The fine print

Need-to-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When a breakfast rate is booked, the breakfast is only for 2 adults.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crowne Plaza Kitchener-Waterloo by IHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Crowne Plaza Kitchener-Waterloo by IHG