All guests 19 and older must present a valid form of identification upon check-in.

Please note, pet-friendly rooms are limited and based on availability. There is a there is a nightly charge applied.

Please note, the fitness centre is available for guests 19 years of age and older.

Please note: In an effort to offer guests the best possible experience, we are in the process of an extensive lobby renovation. Work began in early January and includes the replacement of flooring tiles, a new front desk area, new doors, painting, and décor changes. The project is expected to be ongoing until mid-March and will take place throughout the day and evening, up to 7 days a week. While we will do our very best to keep the impact on our valued guests as minimal as possible, there will be times when noise and dust levels will be elevated. At this time, the main entrance will be restricted and no longer available for use. Guests are asked to enter the resort through the convention doors (on the left end of the building near the park) where we have set-up a temporary front desk area. The resort’s pool, gym, and restaurants will remain open and a temporary pathway through the lobby will be used for guest access to those amenities.

We recognize that these renovations may be disappointing to your stay, however, we hope you’ll join in the excitement regarding the wonderful changes ahead. Thank you for your patience and understanding; we look forward to offering an enhanced experience in the near future.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Prestige Lakeside Resort, WorldHotels Elite您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

入住時須支付 CAD 100 損壞押金。 您將透過信用卡支付費用。 您辦理退房時將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。