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About this property

Offering an outdoor seasonal pool, the suites at The Castle at Swan Lake in Vernon offer a full kitchens and a balcony or deck with a view of either Swan Lake, the courtyard, or pool. Suite views can be requested, but cannot be guaranteed. The Castle suites provide a flat-screen cable TV, sofa seating area, and a fireplace in the living room. Private bathrooms offer free toiletries. Free WiFi is available in each room Business travellers can enjoy the meeting facilities and business centre. A terrace with a garden is available. Free parking is provided. The hotel is only 10 km from UBC Okanagan Campus and 6 km from Village Green Mall. Spallumcheen Golf & Country Club is 7 minutes’ drive away. Kelowna International Airport is 49 km from the property.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.3)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jessie
    Canada Canada
    The room was large and open. Comfy and private. The fulll kitchen was very nice. Was a great stay for my child's Birthday. The pool, hot tub, and BBQ area were fantastic. Staff was helpful and polite. Nice trip and stay!
  • Jdpeders
    Canada Canada
    Very comfortable and clean. Staff were very helpful.
  • Dave
    Canada Canada
    The rooms are large and clean. I loved the separate bed and sitting area in the king suite. Temperature control worked perfectly and it was quiet, which is essential when it gets hot in the Vernon area.
  • Theresa
    Canada Canada
    Loved the separate bedrooms. Hotel was beautiful! Staff was super friendly. Was a central location to many places in the Okanagan!
  • Sandy
    Canada Canada
    the staff were very friendly and helpful the space was very comfortable with a sitting area, great kitchen, fans, air conditioning, two bathrooms, two televisions and all spotlessly clean
  • Heather
    Canada Canada
    The suite was well appointed- kitchen dishwasher, Kettle,full sized fridge& stove. One could easily live there. Nice big balcony. Stocked with very clean quality items in both kitchen & bathroom linens etc. Only downside was being on the lower...
  • Ilona
    Canada Canada
    We loved the suite very spacious. Was very clean The kids loved the pool outside. We also loved how quiet it was outside sitting on the balcony. You can hear a lot of birds. Lots of trees surround the castle.
  • Glaum
    Canada Canada
    Beautiful room and view. Very nice restaurant associated with hotel.
  • Paul
    United Kingdom United Kingdom
    Staff were very and restaurant too room was good nice large balcony at the front nice view
  • Andrea
    Canada Canada
    The room is spacious and clean. We enjoyed the hot tub.

Hotel surroundings

Restaurants

1 restaurant on site
  • The Intermezzo Castle Bistro
    • Cuisine
      Italian • European
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

The Castle at Swan Lake takes special requests - add in the next step!
Check-in
From 16:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about £107. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note, the swimming pool is closed for the Winter season.

Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in.

Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible.

Please note, room views can be requested, but cannot be guaranteed.

To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in.

The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing fee

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Castle at Swan Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property is located in a busy area and guests may experience noise.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Castle at Swan Lake