About this property

Just 10 minutes’ drive from Departure Bay ferry terminal, this Nanaimo hotel features an on-site whisky and wine bar. Free WiFi is offered in all areas. A fitness centre is available for guest use. A refrigerator and a coffee machine are featured in every room at The Grand Hotel Nanaimo. A cable TV, a desk and a seating area are included. A hairdryer and free toiletries are provided in the bathroom. Select rooms enjoy a balcony. West Coast cuisine features in the daily menu at Grand Cru Restaurant. Guests can unwind in the lounge or on the garden patio after a day’s outing. A 24 hour reception offers added convenience. Nanaimo Airport is 30 minutes’ drive from The Nanaimo Grand Hotel. BC Ferries Duke Point terminal is 26 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.7)

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 large double beds
1 extra-large double bed
2 large double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Elrem
    Canada Canada
    Clean and cozy my kids love the room. Great location to catch the early ferry back to Vancouver..
  • Sandra
    Canada Canada
    Everything from the staff to the room and the restaurant were amazing. I was traveling with my service dog, and the hotel staff made us feel very comfortable.
  • Kelvin
    New Zealand New Zealand
    Service was excellent.All staff we dealt with had an excellent sense of humour. Dining area and front entrance had great ambience.
  • Ron
    Canada Canada
    Our room was spacious and very attractive, as was the entire hotel.
  • Gary
    Canada Canada
    Facilities were gorgeous. Lobby was amazing and great restaurant with fantastic service and food
  • Cherissa
    Canada Canada
    This is a gorgeous well established hotel located in a central area of Nanaimo. The bedroom and en-suite bathroom were generous in size. We were pleasantly surprised to find a small balcony off our suite and a fireplace in the sitting area of the...
  • Jane
    Canada Canada
    There was no breakfast included. The location was close to everything but off the highway, which was nice. The staff were very friendly and helpful. They even had a dog bowl in our pet friendly room. I would definitely go back there again.
  • James
    Costa Rica Costa Rica
    Quiet location....we'll maintained and clean. Comfortable rooms.
  • Katherine
    United Kingdom United Kingdom
    The evening meal was lovely. Staff were very friendly would definately stay again.
  • Ian
    United Kingdom United Kingdom
    Easy to reach from town centre and the room was spacious and top specification throughout.

Hotel surroundings

Restaurants

1 restaurant on site
  • Grand Cru
    • Cuisine
      American
    • Open for
      Brunch • Dinner • High tea
    • Ambiance
      Traditional

House rules

The Grand Hotel Nanaimo takes special requests - add in the next step!
Check-in
From 16:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about US$145. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note, guests must have their own valid credit card to make and guarantee a room reservation.

At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Grand Hotel Nanaimo