About this property

Just 10 minutes’ drive from Departure Bay ferry terminal, this Nanaimo hotel features an on-site whiskey and wine bar. Free WiFi is offered in all areas. A fitness center is available for guest use. A refrigerator and a coffee machine are featured in every room at The Grand Hotel Nanaimo. A cable TV, a desk and a seating area are included. A hairdryer and free toiletries are provided in the bathroom. Select rooms enjoy a balcony. West Coast cuisine features in the daily menu at Grand Cru Restaurant. Guests can unwind in the lounge or on the garden patio after a day’s outing. A 24-hour reception offers added convenience. Nanaimo Airport is 30 minutes’ drive from The Nanaimo Grand Hotel. BC Ferries Duke Point terminal is 16 mi away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 queen beds
1 king bed
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Pina
    Canada Canada
    the Staff are very friendly specially francine. it’s close to all the amenities and hway. The area is very quiet.
  • Nancy
    United States United States
    The vibe is awesome, the staff friendly and welcoming. The rooms could use an update to make this a solid 5 star hotel. Rooms are spacious and the balcony is a huge bonus.
  • Hans
    Canada Canada
    Excellent restaurant with outstanding service personnel. Food was delicious and presented promptly. The ambiance is charming old world.
  • Ema2
    Canada Canada
    Good location and parking was available outside on the ground level.
  • Lana
    Canada Canada
    Value. Room was spacious. Location was handy for us. Staff were friendly and helpful
  • Cheryl
    Canada Canada
    The location was great. I have family in Coombs, and fiends in Duncan, so the location was perfect. The outside area is beautiful and relaxing and the staff are wonderful and helpful. It was a great place to stay.
  • Ross
    Canada Canada
    Everything was great, beautiful hotel, great location
  • Gillian
    Switzerland Switzerland
    The receptionist was extremely helpful, she gave us some good ideas of things to do in and around Nanaimo. She went to the trouble of finding ferry times to Newcastle island, kayaking possibilities etc. We had a great day thanks to her!
  • Todd
    Canada Canada
    Excellent dining, beds were great, location worked well for us.
  • Jo
    United States United States
    We had dinner on the quiet, garden setting of the patio. Calming and peaceful. Beautiful flowers and greenery. :The food was good; the setting was wonderful!

Hotel area info

Restaurants

1 Restaurant On Site
  • Grand Cru
    • Cuisine
      American
    • Open for
      Brunch • Dinner • High tea
    • Ambience
      Traditional

House rules

The Grand Hotel Nanaimo takes special requests – add in the next step!
Check-in
From 4:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about $144. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Please note, guests must have their own valid credit card to make and guarantee a room reservation.

At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Grand Hotel Nanaimo