About this property

Situated close to the ski lifts in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a minibar and tea and coffee making facilities. En-suite bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.3

    • Breakfast info

    • Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
4 single beds
or
2 large double beds
1 single bed
3 single beds
or
1 large double bed
4 single beds
or
2 large double beds
2 single beds
or
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Alastair
    United Kingdom United Kingdom
    Beautiful property, everything about it is perfect. From the moment you walk in it oozes class and charm. Very homely, relaxed vibe, staff are fantastic, pool and spa facilities are exceptional.
  • Smith
    United Kingdom United Kingdom
    Comfortable place to stay. Outdoor terrace bar and restaurant with privacy away from main town. Friendly and helpful staff. Well appointed room.
  • Pablo
    Switzerland Switzerland
    Excellent hotel with a great and very friendly staff!
  • Claire
    United Kingdom United Kingdom
    This hotel is better than the website. Book a matterhorn view room you wont be disappointed.
  • Laura
    United Kingdom United Kingdom
    Location, view from room and spa facilities. Hotel reception staff lovely and friendly.
  • Shrikant
    India India
    The breakfast spread was very good. It was quick and fast
  • Andrew
    Switzerland Switzerland
    The pool is amazing the rooftop spa too. You get amazing views of the Matterhorn from the balcony.
  • Lusine
    Armenia Armenia
    It’s a beautiful hotel with good location, nice spa restaurant. The staff were helpful and friendly. The rooms were beautifully decorated and specious.
  • De
    South Africa South Africa
    Great view of the Matterhorn. Close to main centre but far enough for peace and quiet. Staff friendly and helpful..
  • Paul
    United Kingdom United Kingdom
    Fantastic panoramic views to the Matterhorn. Lovely big room, comfortable bed and shower. Great location on the quiet edge of the town and just a short walk from the station. Or use the complimentary shuttle. Short walk to the town centre with...

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant Matterhorn
    • Cuisine
      Italian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free

House rules

Alpen Resort & Spa takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 8 years
Extra bed upon request
CHF 35 per child, per night
9 - 15 years
Extra bed upon request
CHF 60 per child, per night
16+ years
Extra bed upon request
CHF 75 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00.

Please note that the rate for an extra bed includes breakfast.

When booking 5 rooms or more, different policies and additional supplements may apply.

FAQs about Alpen Resort & Spa