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About this property
The Hotel Ambassador Zermatt enjoys a central location, only 100 metres from the Zermatt train station and the Gornergrat rack railway station. It offers a large heated indoor pool, whirlpool, sauna and free high-speed WiFi in all areas. All rooms and apartments feature a balcony offering panoramic views of the surrounding mountains, including the Matterhorn. There is a free internet corner next to the lobby, and a ski rental shop is on site as well. Fine Swiss and Spanish can be enjoyed in the Tapas & Wine restaurant. The lounge and the bar are inviting places to spend some relaxing hours with a selection of drinks. Shuttle services and a taxi to and from the airport or the train station can be arranged.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Free WiFi
- Family rooms
- Restaurant
- Non-smoking rooms
- Skiing
- Room service
- Bar
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Guest reviews
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Guests who stayed here loved
- Farouk
United Kingdom“Good location Near the train station Easy walking distance to main town centre” - Jessica United Kingdom“Lovely hotel with excellent views and gorgeous rooms. The balcony was large and the rooms were immaculate. The staff was also extremely helpful. The pool is also excellent as is the sauna.”
- Rune
Norway“I loved the rooms and the service. Its also right next to the station” - Azalita
Malaysia“Big room with proper living room and dining area. Nice balcony overlooking the mountains. Very friendly staff (quite possibly the friendliest in our whole trip!) attended to us during check in. Location was great as it was close to the train...” - Linda United Kingdom“Excellent location, very friendly staff. Nicely fitted out rooms with good use of space.”
- Nitin
India“The hotel is well located from the station & the staff is very friendly & nice.” - Luis
Germany“The attention from the staff was amazing. They gave us a lot of tips, were helpful and nice. They even spoke Spanish which was very convenient to our family. The hotel was great and beautiful both inside and the views outside. The rooms were super...” - Satish India“Excellent Room & Amenities, Location was great, everything was a few minutes walk, must stay at the hotel if you going to Zermatt”
- Emily
Switzerland“Staff were super friendly and happy to chat. We were there in May which is shoulder season so hotel was quieter. Really enjoyed the pool after a day of exploring. Good breakfast, renovated rooms were lovely, super clean and we had a fantastic view...” - Eugene
Russia“Awesome place. We had a room with Matterhorn view – an it was incredible. Best way to have a couple of beers on the balcony :) Staff was very friendly – we got all the help we needed and felt very welcome. The Pool, the hot tub and the...”
Hotel surroundings
Restaurants
- Restaurant #1
- CuisineLocal • International
- Open forBreakfast • Dinner
- AmbianceFamily friendly • Traditional • Modern
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.
If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
