About this property

Family-run for 150 years, the Boutique Hotel Balm is located in a green suburb of Lucerne and features a gourmet restaurant with fish and other specialities and offers free WiFi in all rooms. The hotel also offers a seasonal outdoor swimming pool. The La Pistache gourmet restaurant was awarded 16 Gault Millau points. At the Bistro, you can taste original Swiss cuisine and various dishes of the day. All rooms feature cable TV and a reading corner with a sofa. Some units offer panoramic views. Free parking is possible in front of the hotel, and a public bus stop can be found in front of the Boutique Hotel Balm. There is also an animal park and a playground for children.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.0)

    • Great Food: Meals here are highly recommended

    • Breakfast info

    • Continental, Vegetarian, Gluten-free, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Praneeth
    India India
    We had a really pleasant stay at this hotel. The location is very convenient, right beside the bus stop and only about 15 minutes by bus from Luzern train station. The rooms were clean, spacious, and well-ventilated, making the stay very...
  • Courtney
    Australia Australia
    Staff were very welcoming and helpful. Especially the lady who checked us in (sorry did not catch the name). Breakfast was great, location to bus stop into luzern was good and very close by.
  • Iulia
    Romania Romania
    The location and staff were excellent! The restaurant staff also excellent! Nice pool with garden and room size and cleaning were great.
  • Yoana
    Bulgaria Bulgaria
    Very clear appartment! The breakfast was very delicious 😋
  • Karin
    Netherlands Netherlands
    A small car- ot bus ride (free public transport ticket!) from Lucern, hotel Balm was a very nice place to stay for the two nights we were there. Comfy beds, great breakfast (with a view), free parking with charging option gor our electric car not...
  • Hina
    United Kingdom United Kingdom
    Clean Comfortable bed, good space even after opening the sofa bed
  • Rhiannon
    United Arab Emirates United Arab Emirates
    Location. Room size was perfect for three of us. Free parking.
  • Lynda
    United Kingdom United Kingdom
    Exceptionally clean and welcoming hotel. Rooms spacious and good decor.
  • Karen
    United Kingdom United Kingdom
    The breakfast was excellent, with lovely fresh fresh fruit, pastries and home made jam. The swimming pool was nice and in a scenic location. The staff were very friendly and helpful.
  • Jayne
    United Kingdom United Kingdom
    Lovely large room with sitting area and luxurious bathroom. Beds comfy and two fans which were quiet. Breakfast was amazing. So much choice and freshly cooked eggs. Great to have a pool and enjoyed swimming in rain.

Hotel surroundings

Restaurants

2 restaurants on site
  • La Pistache
    • Cuisine
      French • Seafood • Local • European
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Bistro
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

Boutique Hotel Balm takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
CHF 30 per child, per night
2+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print

Need-to-know information for guests at this property

Please note that on Mondays or Tuesdays, check-in is not possible after 22:00 under any circumstances.

On request we do also offer half board for our hotel guests. The restaurant will be closed on Monday and Tuesday, only open for hotel breakfast.

Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Please inform Boutique Hotel Balm in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Boutique Hotel Balm