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About this property
The renovated, family-run Hotel Excelsior is located in the centre of Zermatt. All rooms offer panoramic views of local mountains and free Wi-Fi internet access. French and Swiss cuisine is served in the La Ferme restaurant with a summer terrace. The Excelsior hotel is 400 metres away from the stations of the Gornergratbahn and the Sunnegga Express funicular.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Family rooms
- 3 restaurants
- Non-smoking rooms
- Skiing
- Room service
- Bar
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Guest reviews
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Guests who stayed here loved
- Miri
Switzerland“The staff are very friendly and helpful. The room is clean and comfortable. We can see the Matterhorn from the room as described.” - Sharon
Australia“Beautiful old grand hotel Very comfortable rooms Exc location Wait staff were lovely” - Anthony
United Kingdom“The location is stunning. Bedroom and balcony views of the Matterhorn are unbeatable. The room was comfortably large.” - Took
Thailand“We had a very pleasant stay at this hotel in Zermatt. The location is convenient — not too far from the train station and within walking distance to the town center. The staff were friendly and informative, making us feel welcome from the...” - Larry
New Zealand“Location was 6 min walk from railway.good size room great breakfast” 
Sri
Belgium“Location was top notch, just off the main street besides the river. View was amazing. Loved the birchermuesli.”- Susanti
Czech Republic“Perfect location and view from balcony was amazing.” - Larraine Australia“Old style Swiss chalet charm. An easy walk from Zermatt station. We had a lovely cosy room with an excellent view of the majestic Matterhorn from the balcony. The staff were friendly and helpful. Breakfast was delicious with a lovely variety...”
- Bogdan
Romania“Super good location. Very kind the entire team there Very nice atmosphere” - Anupama
India“Really nice view of the Matterhorn and we got a free upgrade! The view was almost as good as anywhere else in town. Breakfast was nice.”
Hotel surroundings
Restaurants
- Restaurant Luna
- CuisineItalian • Steakhouse • Local
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian
- Restaurant La Ferme
- CuisineItalian • Steakhouse • Local
- AmbianceFamily friendly • Traditional • Romantic
- Dietary optionsVegetarian
- Pergola
- CuisineItalian • Steakhouse • Local
- Dietary optionsVegetarian
House rules
Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note:
Zermatt is a car-free resort. Cars can be parked at the nearby town of Täsch (at a cost), where there is a regular train service running to Zermatt.
