Get the celebrity treatment with world-class service at Mandarin Oriental Palace, Luzern

Elegant Accommodation: Mandarin Oriental Palace in Luzern offers a 5-star experience with spa facilities, a sauna, sun terrace, and a beautiful garden. Guests enjoy a restaurant serving French, Japanese, and Mediterranean cuisines, complemented by a bar. Comfortable Amenities: The hotel features private check-in and check-out, a fitness room, steam room, and a 24-hour front desk. Additional services include room service, a child-friendly buffet, and electric vehicle charging. Prime Location: Located 64 km from Zurich Airport, the hotel is near attractions such as Lido Luzern (1.8 km), Lion Monument (less than 1 km), and Chapel Bridge (13-minute walk). Surrounding activities include ice-skating and boating. Guest Satisfaction: Highly rated for its attentive staff and excellent service support, the hotel is praised for its convenient location and proximity to lakes.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

    • Situated in the best rated area in Luzern, this hotel has an excellent location score of 9.8


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • GSTC Criteria
    GSTC Criteria
    Certified by: Vireo Srl

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Andrey222
    Cyprus Cyprus
    Very welcoming and helpful staff. I would especially like to mention the following hotel employees: Lawrence, Julietta, Fabio, Bogdan and Adi. Magnificent view from the room to the lake. The room is comfortable. An unforgettable magic experience...
  • Sumee
    Australia Australia
    Beyond expectation customer service at front desk, housekeeping and concierge, the room was large and the staff were excellent.
  • Stefan
    Switzerland Switzerland
    Very nice room, biggest bed I have ever seen :-), friendliness of staff (they really care), breakfast food quality was very nice, amazing view from the room, room can be made very dark for very good sleep, very quiet
  • Sumaiya
    United Arab Emirates United Arab Emirates
    One of the best hotels I’ve stayed it with the most efficient and hospitable staff . Anything required was immediately given and the staff went above and beyond to make our stay as comfortable and happy as possible . Would definitely go back and...
  • Nosheen
    United Kingdom United Kingdom
    The location, food and staff were all exceptional. It was lovely being able to walk around near Lake Lucerne every day. The train station was around 10-15 mins walk away. The staff were so helpful and friendly and ensured my birthday was one to...
  • Patricia
    Hong Kong Hong Kong
    Location and the staffs are so helpful and friendly
  • Peter
    United Kingdom United Kingdom
    Lovely location on the lake. Well appointed room and extremely large bed. Staff were very helpful especially the concierge. We didn’t try all the restaurants but the food was generally very good. We used the gym a couple of times as well as the...
  • Kate
    Australia Australia
    Exceptional service and beautiful room. We received a box of chocolates on arrival. Turn down service was lovely and the hotel is close to the main centre. We were also surprised with free minibar!
  • Andrew
    United States United States
    The hotel is located right on the bank of Lake Lucerne with lovely views of the lake and surrounding mountains. The staff is incredibly attentive and immediately helpful. Breakfast is copious and of the highest quality.
  • Carmen
    Spain Spain
    excellent service! I would like to highlight Tiago who is an excellent professional and one of the best concierge that I have met . He was fantastic with us!!

Hotel surroundings

Restaurants

4 restaurants on site
  • MOzern
    • Open for
      Breakfast • Lunch • Dinner
  • Quai 10
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner
  • Minamo
    • Cuisine
      Japanese
    • Open for
      Dinner
  • Colonnade
    • Cuisine
      French
    • Open for
      Dinner

House rules

Mandarin Oriental Palace, Luzern takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
CHF 190 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

FAQs about Mandarin Oriental Palace, Luzern