About this property

Boasting fantastic views of the Matterhorn, the charming Hotel Metropol & Spa is located in the centre of Zermatt, offering cosy rooms with free wireless internet and a spa centre. After a long day outdoors you can relax at the health centre while getting some massages and diverse treatments. You can also unwind at the swimming pool. The Metropol & Spa serves a rich buffet breakfast with an organic corner as well as delicious dinners at the restaurant with mountain views. Guests can take advantage of the free hotel transfer service from the Zermatt Train Station and the taxi stop during the day until 18:00.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.7

    • Great Food: Meals here are highly recommended

    • Breakfast info

    • Vegetarian, Gluten-free, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
2 single beds
1 sofa bed
and
1 large double bed
1 double bed
and
1 sofa bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Victoria
    Switzerland Switzerland
    great Matterhorn view from my room balcony, very helpful staff and cleanness
  • Donald
    Canada Canada
    Terraced rooms facing Matterhorn are worth the splurge as they offer ever changing views of the most photographed iconic mountain and create a picnic atmosphere.Full view windows and door open up to beautiful floral Zermatt. Room was clean, comfy...
  • Malgorzata
    Jersey Jersey
    “Lovely stay! The hotel has a fantastic location—close to everything yet peaceful. The atmosphere felt very warm and family-like, and the staff were truly lovely and friendly, making us feel welcome from the moment we arrived. Everything was...
  • Elis
    Iceland Iceland
    Needed a room overnight, and got it for a very good price. Was on groundfloor but still so high up that people didn´t see in my window from the street. The room was spacious and very nice and clean, shower and shower facilities were very good. ...
  • Susan
    United Kingdom United Kingdom
    Friendly staff. Great location and view of Matterhorn.
  • Tony
    Australia Australia
    Firstly everything was exactly as advertised. All of the staff were exceptional and the spa is well worth a visit. Location puts everything within a short walk. We would not hesitate to stay there if visiting Zermatt again. Views of the...
  • Amanda
    Australia Australia
    Everything! Fabulous location, comfortable, restaurant great especially breakfast and Stephanie at reception was amazingly helpful and fun to deal with. Great to have a ride to and from the station.
  • Rebecca
    United Kingdom United Kingdom
    Absolutely incredible view from my “lateral view” room - I could sit on my balcony and enjoy a spectacular view of the Matterhorn. The location is perfect, close to the train station and to the cable cars and Gorengrat railway. The staff were all...
  • Timothy
    United Kingdom United Kingdom
    The position is very handy, central, easy walk from the station but the riverside gives it extra space and calm.
  • Kevin
    United Kingdom United Kingdom
    The warm and helpful welcome, nothing was to much trouble.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1
    • Cuisine
      European
    • Open for
      Dinner
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Gluten-free

House rules

Hotel Metropol & Spa Zermatt takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
CHF 80 per child, per night
3 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 120 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroEC-CardCash

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

FAQs about Hotel Metropol & Spa Zermatt