About this property

The small Hotel Sarazena is located next to the train station in Zermatt and features a sauna. Rooms have an en-suite bathroom, cable TV and free WiFi internet access. A cosy lounge with an open fireplace and a bar invites you to enjoy your favourite drink. A drying room for ski boots is at your disposal.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.6


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Abel
    United Kingdom United Kingdom
    Super clean and very well located. Plus we had a direct view to the matterhorn pic.
  • Frank
    Australia Australia
    Great location east to get to from train station! Absolutely fabulous breakfast and amenities! Staff were very friendly, courteous and helpful!
  • Wei
    Singapore Singapore
    Absolutely loved my stay here in Hotel Sarazena! Everything was perfect. Close to the train station and breakfast was delicious! Staff was also friendly!
  • Barbara
    Poland Poland
    Everything was perfect. Kindness of the owner and the staff. Very nice room. Very good location to everything: train, bus, shops etc. And the view from the window just amazing 🥰
  • Ying
    Hong Kong Hong Kong
    Everything! The location is great, the staff are very nice, the room is big and clean. Definitely will stay here again if I come here again.
  • Margaret
    United Kingdom United Kingdom
    Super little hotel next to the Gornergrat railway station. The location is great for everything - skiing, supermarket, shopping - with an excellent Indian restaurant just round the corner. We were surprised how little we noticed the trains with...
  • Helen
    Ireland Ireland
    Wonderful hotel in a great location close to the train station. The staff are excellent , very helpful & obliging. Would definitely recommend staying there if visiting Zermatt.
  • Jorge
    Canada Canada
    I would 100% stay here again. Travelling from Canada so making our money stretch was important. Great value, super clean and spacious rooms! It's right beside the Gornergrat tram and the bus stop (free) to the other lifts is just outside and a...
  • Ion
    Norway Norway
    Great hotel. Close to the central station to take the train to and from Zermatt. Great to take the Gornegrat train to the slopes. Great value for money, sauna on demand, good breakfast. A bit better than what would I expect from a 3 star hotel.
  • Jagoda
    Canada Canada
    I like that there are many places on the mountain to rest between your runs, restaurants to eat and have some refreshments. Weather was awesome. Sunshine almost every day. The temperatute was from -1 to -3. Just perfect.

Hotel surroundings

House rules

Hotel Sarazena takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6 - 12 years
Extra bed upon request
CHF 40 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardJCBMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.

Please inform Hotel Sarazena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Hotel Sarazena