About this property

Comfortable Accommodations: Silvana Mountain Hotel in Zermatt offers family rooms with mountain views, private bathrooms, and modern amenities. Each room includes a balcony, work desk, and free WiFi. Wellness and Leisure: Guests can enjoy a spa and wellness centre, sauna, indoor swimming pool, and sun terrace. Additional facilities include a steam room, hammam, and outdoor play area. Dining Experience: The family-friendly restaurant serves international cuisine with vegetarian, gluten-free, and dairy-free options. Dining options include lunch and dinner in a traditional or romantic ambience. Convenient Location: Located 2.2 km from Schwarzsee and 3.5 km from the Matterhorn, the hotel provides easy access to skiing, hiking, and cycling. Nearby attractions include Gorner Ridge and the Matterhorn Museum.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.4)

    • Great Food: Meals here are highly recommended

    • Ski-to-door


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 single bed
1 large double bed
1 sofa bed
and
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 sofa bed
1 single bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 sofa bed
2 single beds
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Katarina
    Croatia Croatia
    The hotel is amazing and we would go back any time! The owners picked us up from the train station and explained a bit about the town. They were always checking if we needed anything, but they weren't pushy or intrusive. The hotel is as clean and...
  • Amy
    United Kingdom United Kingdom
    This was one of my favourite hotels I've stayed in. The staff were so friendly, the spa facilities excellent, breakfast wonderful, lovely playground for our two children, and our room was perfect. We loved the location in the forests above Zermatt...
  • Katalin
    United Kingdom United Kingdom
    Unique stay in beautiful location. A dream for those who love spa’s and relaxing after a long trek or skiing.
  • Michael
    Canada Canada
    Your experience begins when you take a gondola up the mountain to get to the hotel. It's a bit of a hike, but well worth it as you come up to a beautiful hotel. The main entrance, rooms and especially the pool and spa facilities are out of this...
  • Soeren
    Denmark Denmark
    Extremely friendly and helpful staff. We were upgraded - thank you. Beautiful place and brilliant location for hiking.
  • Ryan
    United Kingdom United Kingdom
    The location was beautiful and the staff were friendly and extremely helpful. The set menu for 40cfr each night was amazing. The rooms were clean and stunning, and the spa was the icing on the cake.
  • Alieh
    Belgium Belgium
    Dat was perfect Breakfast Environment Personnels And rooms and I Was Satisfied
  • Scott
    United Kingdom United Kingdom
    Very friendly staff, lovely food, amazing hotel and facilities
  • Weng
    United Kingdom United Kingdom
    Cozy place, nice breakfast and thoughtful service! You can enjoy the natural view during the stay
  • Nayara
    Australia Australia
    The staff was amazing, the food was good, the room was spacious and beautiful with an nice view to the mountains. I would 100% go back there.

Hotel surroundings

Restaurants

1 restaurant on site
  • Gitz Gädi
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

Silvana Mountain Hotel takes special requests - add in the next step!
Check-in
From 12:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
VisaMastercardCarte BleueMaestroCashCash

The fine print

Need-to-know information for guests at this property

Please note that the last cable leaves at 17:00. The timetable may vary according to the season. Please contact the hotel before hand.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform Silvana Mountain Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Silvana Mountain Hotel