About this property

Situated on the lake promenade near the traffic-free centre of Lugano, Hotel Walter Au Lac offers you rooms with superb lake views. WiFi is free of charge. All air-conditioned rooms are renovated. Coffee and tea facilities are offered for free. Panoramic terrace located on the 5th floor. Shower, sunbeds and beach towels available on site. The funicular, the car parks, the pier, the post office, shops, the theatre and cinemas are easily reachable on foot from the Hotel Walter Au Lac.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Lugano, this hotel has an excellent location score of 9.8

    • Breakfast info

    • Continental, Italian, Vegetarian, Gluten-free, American, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
Bedroom 1
2 single beds
Bedroom 2
2 single beds
and
2 sofa beds
1 large double bed
or
2 single beds
1 single bed
2 single beds
Bedroom 1
2 single beds
Bedroom 2
2 single beds
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Marc
    Switzerland Switzerland
    Excellently located hotel, amazing lake-view from rooms and terrace, very well taken care of hotel.
  • Jacqueline
    Switzerland Switzerland
    This hotel has an excellent central location opposite the lake, so a beautiful view. The staff are friendly and helpful with restaurant suggestions and free funicular tickets upon leaving. The breakfast was good. It was very clean, although it is...
  • Samir
    Saudi Arabia Saudi Arabia
    Location was excellent and staff at reception and at breakfast friendly and hospitality.
  • Daniela
    Switzerland Switzerland
    Perfect stay. Very nice and comfortable room with excellent view, very friendly staff, great breakfast.
  • Helen
    United Kingdom United Kingdom
    Perfect location, wonderful staff and lovely comfortable rooms. The views from the terrace on the 5th floor are pretty amazing, and the whole hotel has an 'old world' charm - not 'dated', as some other reviewers have described it. The place is...
  • Megan
    United Kingdom United Kingdom
    A lovely stay in a lovely hotel with a pretty spectacular view. When we got there, there had been a mistake on the rooms and it was sorted straight away! Would definately recommend this hotel
  • Andrea
    Sweden Sweden
    Excellent location on the lake, clean and charming hotel. Beautiful breakfast room. Room with a lake view. Kind and helpful staff.
  • Mette
    Denmark Denmark
    Super convenient location and great room with view of the lake. I think I had booked this but was upgraded to a larger room, with a balcony toward the lake. All the staff I met were so nice!
  • Janet
    Australia Australia
    The hotel was located by the lake and my room had a beautiful view. The hotel is near the ferry terminal and shops and restaurants. The staff were so helpful and friendly. The breakfast room was very attractively set out and the breakfast...
  • Richard
    United Kingdom United Kingdom
    The lake view was wonderful and our balcony was great. The location was excellent - so close to restaurants and the city centre, as well as lakeside walks and the boating/lake steamer services. The hotel breakfast was good, with good lake views...

Hotel surroundings

Restaurants

1 restaurant on site
  • Spaghetti Store
    • Cuisine
      Italian
    • Ambiance
      Family friendly • Modern

House rules

Hotel Walter Au Lac takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CHF 50 per child, per night
Cot upon request
CHF 20 per child, per night
3+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverEC-CardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Walter Au Lac in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Walter Au Lac