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About this property

Hotel Gran Palace offers accommodations in the city center of Santiago. Free WiFi access is available on site. Plaza de Armas Metro Station is 500 meters away. All rooms have a private bathroom, air conditioning, a Smart TV with streaming services and over 150 channels, and a minibar. Breakfast is buffet-style. At Hotel Gran Palace guests will also be able to enjoy a traditional or international meal at any of the property's 2 restaurants, or enjoy a local cocktail at the bar. Other facilities offered at the property include meeting facilities. The property offers free parking. Additionally, this property has a 24-hour front desk with a luggage storage service. The Hotel is located 300 meters from La Moneda Palace and 400 meters from Plaza de Armas.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Santiago, this hotel has an excellent location score of 8.8

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom
1 double bed
Living room
1 sofa bed
6 single beds
2 single beds
or
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • R
    New Zealand New Zealand
    Great location, friendly staff. Dinner at the restaurant was lovely, and the breakfast was good every morning.
  • Andras
    United Kingdom United Kingdom
    Everything was good. Its was easy to find the hotel. The staff was very friendly and helpful. Free car park was available as well. Its called "Estacionamientos Catedral 1268" on Google maps. To park there you need to get to the hotel reception...
  • Michelle
    United Kingdom United Kingdom
    Hotel is in a central location. Room was tired but clean.
  • Gabi
    Slovakia Slovakia
    Everything was ok, little bit older, but clean, problem was only with my debet card. They didn't accepted that I have PDI in my passport...So I pay with USD...For other hotels wasn't my card problem...
  • Dooyoung
    France France
    The staff were helpful and accomodating. The breakfast was great with lots of options to choose from. Some furnitures in the room were outdated but the room itself was clean and the bed was very comfortable.
  • Tommy
    Ireland Ireland
    Very good hotel in an excellent location, on a pedestrianized street and only 15 min walk to Plaza de Armas. The rooms are a little dated but there seems to be a lot of upgrading ongoing throughout the hotel. Breakfast is plentiful with a large...
  • Dr
    United Kingdom United Kingdom
    Nice hotel in a perfect location in central Santiago. Walking distance to all tourist attractions. Yes, it's a bit tired and needs some work, but the staff are wonderfully kind and welcoming. Breakfast was good, and the area felt safe. We would...
  • Paolo
    Belgium Belgium
    They did their best during the big black out. We had also good lunch boxes and they tried to manage our food allergies.
  • Mariia
    Thailand Thailand
    Everything was good, but the hotel itself is quite old inside.
  • Eleonora
    Germany Germany
    The owner woman was very lovely and helpeness... thanks Eleonora

Hotel surroundings

Restaurants

1 restaurant on site
  • TERRAZA
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

Hotel Gran Palace takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubRed CompraCash

The fine print

Need-to-know information for guests at this property

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

Parking is located 3 blocks from the hotel and is free of charge.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Gran Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Gran Palace