About this property

Prime Location: Canopy by Hilton Hangzhou West Lake is situated in Hangzhou city centre, offering easy access to key attractions. Wushan Square lies 1.7 km away, while Hangzhou Xiaoshan International Airport is 27 km from the hotel. Comfortable Accommodations: Rooms feature air-conditioning, bathrobes, tea and coffee makers, and free toiletries. Additional amenities include balconies with lake views, work desks, and free WiFi. Dining Options: The modern restaurant serves European cuisine with brunch, lunch, dinner, high tea, and cocktails. Breakfast includes continental, buffet, à la carte, Italian, vegetarian, and Asian options. Leisure Facilities: Guests can enjoy a fitness centre, sun terrace, hot tub, and free bicycles. The hotel also offers a bar, coffee shop, and free on-site parking. Nearby Attractions: Nearby points of interest include Lingyin Temple (9 km), Xixi Wetland (13 km), and The Moon Reflected in Three Pools (4.2 km).

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Canopy by Hilton
Hotel chain/brand
Canopy by Hilton

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Breakfast info

    • Continental, Italian, Vegetarian, Asian, Buffet, Breakfast to go

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Alecksey
    Russia Russia
    The hotel is good. Breakfasts are fine. The location is good as well.
  • Zanne
    Singapore Singapore
    Excellent room facilities. Loved location, the free daily cocktails. The super friend tour coordinator located at lobby. For 5 hr car around Hangzhou only US$50. For whole day to wuzhen n xizha US $100 and to airport for 5 plus 10 luggage is only...
  • Seng
    Singapore Singapore
    The hotel staff were all very efficient. It is close to Xi Hu and its attractions. It is also near to shopping malls and one will not lack choices in terms of food.
  • Betsy
    South Korea South Korea
    The location is great! It's a short walk to Xihu! The room was really clean. I love how the hotel provides a Dyson hairdryer and toilets are equipped with bidet! The decor of the hotel is really pretty, you can see how much effort they put into...
  • Baobei
    Singapore Singapore
    Check in male staff, Joey and bellboy Dragon were amazing, they went the extra mile to make our stay perfect Joey took initiative to help me out as I cannot read Mandarin well. Dragon helped us under the hot sun without complaints, and even...
  • Kiichi
    Japan Japan
    The room was very clean and comfortable. Also design are very impressive! Thanks.
  • Joanne
    Singapore Singapore
    Clean and big room. Very comfortable bed. Very convenient location. Bathroom is big
  • Chin
    Malaysia Malaysia
    Modern Design Hotel, faciliate all very good with Dyson hair dryer in toilet.
  • Xh2023
    Singapore Singapore
    The hotel room is very spacious and clean, the location is convenient, hotel staff are friendly
  • Thian
    Singapore Singapore
    It is located in a quiet location of the city. The West Lake and the nearby shopping centres are all within walking distance. Excellent in term of location.

Hotel surroundings

Restaurants

1 restaurant on site
  • Nettare餐酒吧
    • Cuisine
      European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern

House rules

Canopy by Hilton Hangzhou West Lake takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardCash

FAQs about Canopy by Hilton Hangzhou West Lake