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About this property

Comfortable Accommodations: Hemu House in Fenghuang offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a work desk, TV, and soundproofing for a pleasant stay. Exceptional Facilities: Guests can relax in the garden or lounge area. The property features a shared kitchen, private check-in and check-out services, and a 24-hour front desk. Additional amenities include a patio, hypoallergenic bedding, and city views. Convenient Location: Located 38 km from Tongren Fenghuang Airport, Hemu House is highly rated for its convenient location and excellent service. Guests appreciate the property staff and the support they receive during their stay.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Fenghuang, this property has an excellent location score of 9.7

    • Want a great night's sleep? This property was highly rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 large double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Stefan
    Germany Germany
    Had a great stay here. Lovely team that works here and they provided helpful information regarding the arrival. The room was spacious and comfortable. Would definitely come back again!
  • Ana
    Spain Spain
    We loved Hemu House. It was an easy ride from the train station and right by the main sightseeing places, but a few streets away so it is quiet and calm. Veronica was the absolute best, helped us out with all we needed and gave us great...
  • Alvaro
    Spain Spain
    Excellent location, very close to the river and at the same time quiet. Comfortable room especially the bed. Attention from the staff very good, Veronica amazing. Unbeatable quality/price
  • Jurgen
    Netherlands Netherlands
    Veronica. She is very helpful and gave us excellent advices. Besides, the location in the ancient city is marvellous.
  • Panp
    Netherlands Netherlands
    Very central, comfortable and clean. The owner, Veronica, is very helpful.
  • David
    Spain Spain
    Verónica is the perfect host that will help you in everything you need. The hotel has a perfect location, in a beautifull street close to the main bridge.
  • Magdalena
    Chile Chile
    Perfect place. Very comfortable room and nice reception guy! Very good located
  • Aleksandr
    Russia Russia
    - the hotel is right in the heart of the Phoenix old town. So everything is within the walking distance from the hotel. - the room is very Cousy. Bed is very comfortable for sleeping. - the manager of the hotel did amazing customer service for...
  • Iraklis
    Greece Greece
    Great location, clean and friendly! 100% recommended
  • Sv
    Russia Russia
    The room is located in the old town, two minutes from the waterfront, which was very convenient. The room itself is in excellent condition and looks like new. The staff was very friendly and polite, sending detailed instructions on how to get to...

Managed by Veronica

Company review score: 9.6Based on 440 reviews from 1 property
1 managed property

Company information

Two years experience of living overseas and eight years experience of runing hotels in Fenghuang old city, we have a great knowledge of the needs of both eastern and western guests. Our English speaking staff are willing to be your "private tour guide" of travelling in China.

Property information

Hemu House is located inside the old city, about 3 minutes walk to the river and bars. All the major attractions are in walking distance while the most popular sight - the Rainbow Bridge is only 100 meters from our place. There are 30 diverse kinds of rooms in our hotel and a public area where you can relax with our free tea and coffee and meet new people from all over the world.

Languages spoken

English,Chinese

Property surroundings

House rules

Hemu House takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CNY 100 is required on arrival. That's about £10. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
CNY 50 per person, per night

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
VisaMaestroUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 08:00.

The fine print

Need-to-know information for guests at this property

A map of Fenghuang Old Town is offered for free.

Please check your email for transportation information after reservation.

Please kindly note that heating is available at an additional cost of CNY 20 per room per day.

For epidemic prevention and control needs, the property do not provide pillow blankets and other facilities that cannot be disinfected daily. Thanks for understanding.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hemu House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

A damage deposit of CNY 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Hemu House