About this property

Standing on the beautiful shore of Hangzhou's West Lake, the luxurious Shangri-La Hotel occupies 40 acres of rolling hills and lush greenery. It offers 3 dining options. The hotel is covered with 5G network signals. Free in-room internet is available. Shangri-La Hangzhou is a 2-minute walk from Su Causeway, a 3-minute walk from Impressions Of the West Lake and a 13-minute drive from Lingyin Temple. The hotel is a 15 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. Air-conditioned rooms fitted with carpeted flooring enjoy beautiful views of Baoshi mountain or gardens. A flat-screen TV, minibar and personal safes add to the comfort of each room. The modern Fitness Centre has a well-equipped gym. The hotel also provides a business centre and free parking. Shangri-La Hangzhou offers a wide range of facilities for conferences and social functions. Guests may sample international buffet spreads at Coffee Garden and Hangzhou and Cantonese style cuisines at Shang Palace.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Top location: Highly rated by recent guests (9.4)

    • Breakfast info

    • Continental, Asian, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Elsi
    Greece Greece
    The location of the hotel is unique!! Also this is a historical building with beautiful atmosphere and surroundings. The room they gave us was huge with high ceilings and beautiful windows looking at the lake. I hope to return soon
  • Wendy
    Singapore Singapore
    Staff was helpful. I was trying to organise a birthday party for one of the group. Came out quite well. The rooms are clean and well kept, but needs updating.
  • Wei
    Canada Canada
    Located in a quiet area of the West Lake and steps away from the Su and Yanggong Causeways, and directly below a hiking trail up the hills behind: this is a very romantic location. Hotel breakfast was excellent and there are also reasonable shops...
  • Kit
    Singapore Singapore
    The location is very good, almost next to West Lake where we took morning walks. Nearby there are eateries and convenience shops. The staff were very helpful to advise on places of interest and how to get there.
  • Yazhen
    United States United States
    Walking distance to the west lake, 白堤和苏堤。The staff is very helpful calling didi or taxi for us.
  • Charles
    United Kingdom United Kingdom
    Lovely stylish hotel with a wonderful view of the lake from our room and an excellent executive lounge. Staff very good and helpful
  • Artur
    Poland Poland
    great location and breakfast full of choices and that would be all pros
  • Jieying
    Sweden Sweden
    If you would like to not be in the city, this is one of the best locations to be next to the West Lake.
  • Katherine
    Indonesia Indonesia
    Great location right across the West Lake and next to the Yue Fei Temple, as well as some nice little restaurants and convenience stores. This hotel is a bit old but still very clean, the service is also perfect, if you need something the staff...
  • Iuliia
    China China
    Very baby friendly, Good food and drinks, Fantastic location

Hotel surroundings

Restaurants

2 restaurants on site
  • 咖啡苑
    • Cuisine
      American • Asian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 香宫
    • Cuisine
      African • Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian

House rules

Shangri-La Hangzhou - The back garden of West Lake takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
CNY 350 per child, per night
Cot upon request
Free
2 - 17 years
Extra bed upon request
CNY 350 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardUnionPay debit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

FAQs about Shangri-La Hangzhou - The back garden of West Lake