- Swimming Pool
- Free WiFi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Non-smoking rooms
- Safety deposit box
- Luggage storage
- Lift
About this property
Located beside the beautiful West Lake in Eastern China, Grand Hyatt Hangzhou is well-equipped with fitness facilities, business centre and rooms with elegant interiors. It is only a 5-minute walk from Longxiangqiao Subway Station. The hotel is a 10-minute drive from Wulin Square. It is a 15-minute drive from Hangzhou Railway Station and a 30-minute drive from Hangzhou East Railway Station. Xiaoshan International Airport is a 50-minute drive away. The 24-hour fitness centre comes equipped with cardio and strength training machines, as well as Power Plate platforms and TRX trainers. There is also a year-round indoor heated pool featuring skylight ceiling, a poolside bar and West Lake view. To relax, guests can laze in the sauna, relax with a massage on site, or enjoy West Lake's music fountain from the rooftop garden. The spacious rooms in Grand Hyatt Hangzhou feature ironing facilities, a flat-screen TV and a minibar. The bathrooms have both a bathtub and hot-water shower facilities. Free toiletries, slippers and bathrobes are also available. The on-site 7 restaurants and bars offer both local flavours and cuisines from around the globe.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Free WiFi
- Airport shuttle (free)
- Free parking
- Fitness centre
- Spa and wellness centre
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed |
Guest reviews
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Guests who stayed here loved
Bee
Singapore“Breakfast was good. Housekeeping was up to standard.”- Mélissa
France“Amazing location, just in front of the lake, staff is amazing, I’ve tried the restaurant inside the hotel, it was perfect!” - May
Hong Kong“The location is excellent. The Chinese restaurant inside the hotel is outstanding. The band at the bar is also good.” - Laura
United Kingdom“The hotel is in a great location and we had a lovely view of the west lake” - Yu Singapore“Location - it’s located right in front of West Lake, reachable in seconds. Amenities - premium amenities; Dyson hairdryer, Balmain toiletries, comfortable pillows and bed. Room - very spacious, separate bathroom from shower area, comes with huge...”
- Tiago
Belgium“Everyone is amazingly professional and the hotel is very nice and clean. Facilities are amazing. Gym is very well equipped.” - Sarah
Netherlands“This was an utterly perfect stay. The hotel is fabulous, and the staff could not have been more helpful, especially in booking taxis which can be tricky as a foreigner. It was my daughter's birthday, and they made a great effort to surprise and...” - Jamila
Australia“I liked the location and the entry was very pretty. The staff we're also helpful. Probably the only helpful people i met whilst in china.” - Enna Singapore“Love the location. Faces the Xihu, so if you picked the room with Xihu view, it's lovely from late morning when it's bright and not misty (although there's slight blockage from my room at 5th floor) Shopping area is just 5mins walk, right behind...”
Alvin Hong Kong“Good location and the staff are really polite and helpful.”
Hotel surroundings
Restaurants
- 湖滨28 28 HUBIN ROAD
- CuisineChinese
- Open forLunch • Dinner
- 君悦牛排馆 GRAND HYATT STEAKHOUSE
- CuisineSteakhouse
- Open forDinner
- 咖啡厅 GRAND CAFE
- CuisineLocal • Asian • International • Grill/BBQ
- Open forBreakfast • Brunch • Lunch • Dinner
- 酥园 PASTRY BOUTIQUE
No additional info available
- 青莳 PATIO
- CuisineItalian
- Open forLunch • Dinner
- 大堂酒廊
- Open forHigh tea
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Guests are required to show a valid government-issued ID card or passport upon check-in.
Please note that smoking is not allowed in all rooms.
Please note that the onsite restaurants, bars and facilities may have limited services until further notice.
According to the new regulations of Zhejiang Domestic Waste Management Regulations, starting from March 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. For use, please consult the hotel.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
