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About this property
Comfortable Accommodations: Heiss Hotel By Jalo in Medellín offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free WiFi, and a balcony with city views. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, spa facilities, fitness centre, sun terrace, and a lush garden. Additional amenities include a hot tub, solarium, and a pool bar. Dining Experience: The family-friendly restaurant serves Italian and barbecue grill cuisines in a modern and romantic ambience. Breakfast includes local specialities, juice, and fruits. Prime Location: Located 2 km from Olaya Herrera Airport, the hotel is near El Poblado Park (9-minute walk), Lleras Park (1.2 km), and Medellin's Museum of Modern Art (17-minute walk). Highly rated for its convenient location and excellent service.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Fitness centre
- Spa and wellness centre
- 3 restaurants
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Camelia
United Kingdom“-the room was very comfortable and we loved the design -the rooftop bar where we took the breakfast had breathtaking views of the city. -even though the pool area was small, it was very nice to start the day with a few hours of sunbathing and...” 
Rolaboi
Australia“Loved the balcony looking out over city. Rooftop pool was incredible, the water temp was perfect. Gym was fantastic (although it was rather hot in there). Food for breakfast was incredible. Really nice vibe overall. Downstairs, the cafes/bars...”- Francisco United Kingdom“Clean and beautiful, make sure you got balcony, you are not gonna be disappointed , the Green and the view it’s a movie .”
- Vivien
Hungary“The room with terrace was nice, they gave us 2 bottles of waters every day, and fresh towels as well!” 
Paulo
Netherlands“The location of the hotel is perfect, close by to Parque Lleras without having to put up with the noise in Parque Lleras. The overall look & feel of the hotel is very nice and modern. Fantastic gym, well equipped with plenty to machines & dumbbells.”- Abhinash United Kingdom“The location and friendly staff plus good breakfast on the rooftop”
- Simon United Kingdom“Breakfast nice, well stocked and good service, located on the roof terrace very nice space and great views”
- Jessica Australia“Comfortable bed and great facilities. Staff were welcoming and helpful.”
- Hiran
United States“This is the best hotel in Medellin in 2025. This is my third time this year staying at this hotel. From the staff at the reception to the restaurant on the hotel's rooftop, the service is excellent, the rooms are super comfortable, the hotel is...” - Deirdre
Ireland“Lovely bedroom/bathroom. Well equipped. Great having a balcony. Staff...from reception to housekeeping couldn't have been nicer. Really enjoyed breakfast. Location was fantastic for restaurants and bars.”
Hotel surroundings
Restaurants
- Bigzza - comida italiana
- CuisineItalian
- Open forLunch • Dinner • Cocktail hour
- AmbianceFamily friendly • Modern
- El Clásico - cocina parrilla
- CuisineGrill/BBQ
- Open forLunch • Dinner • Cocktail hour
- AmbianceFamily friendly • Modern
- Alter Rooftop
- Open forBreakfast • Cocktail hour
- AmbianceFamily friendly • Modern • Romantic
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
We would like to inform you that we are in the process of construction to improve our facilities and services. Due to these improvements, the wet area, bar and restaurant are currently not in operation.
This property will not accommodate hen, stag or similar parties.
License number: 210165
