About this property

Become part of our vision of a better society at the city's first and only 3-star inclusive hotel. Our team consists of people with and without disabilities/restrictions who have one thing in common - a lot of heart and talent that they contribute to the highest satisfaction of our guests. This creates a very special atmosphere of attentiveness and cordiality. This modern hotel in Dortmund city centre offers free Wi-Fi, varied breakfast buffets, and easy access to public transport. The Westfalenhallen exhibition area is 10 minutes away by car. Each of the spacious rooms at the non-smoking Hotel Neu-Haus features cable TV and a modern bathroom. Rooms for guests with allergies and barrier-free rooms are available. The historic market square is a 7-minute walk from the Neu-Haus. The Ostentor tram stop is a 5-minute walk away. It provides frequent connections to Dortmund Central Station and Dortmund Airport. Public parking spaces are located outside the Hotel Neu-Haus.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Breakfast info

    • Vegetarian, Vegan, Gluten-free, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 single bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Sebastian
    Romania Romania
    Well positioned near the city center. Clean. Sociable staff!
  • Ccatmb
    Romania Romania
    The hotel is central located ,the room was large and clean,
  • Mammerca
    Czech Republic Czech Republic
    The hotel is a good choice for those who want to explore both the city and its surroundings. It is situated almost in the centre, yet in a nice location. It is not far from the main train and bus station, there are shops, public transport stops in...
  • Bernardo
    Australia Australia
    Good breakfast, comfortable location within waking distance to the city centre, nice and helpful staff
  • E
    France France
    Booked the hotel for the Euros. Well connected to the stadium. The staff was friendly and very helpful. They brought us a fan and some water to ease the heatwave. We got a large room with twin beds and a big bathroom. The breakfast offer was...
  • Richard
    United Kingdom United Kingdom
    Solid breakfast and decent location just outside the ring road.
  • Paulina
    Lithuania Lithuania
    It was a pleasant stay. The staff was very helpful and kind. My room was comfortable and spacious, it truly let me enjoy this stay. It is amazing to stay in the hotel, which even for the lowest rate offers way more than a small claustrophobic room.
  • Amanda
    United Kingdom United Kingdom
    Very clean. Reception staff very helpful. Reasonable price
  • Franziska
    Germany Germany
    Very clean and tidy room with big windows to leave in fresh air. Comfy matresses. Thoughtful touches for guests like complimentary coffee and tee in the lobby. Friendly service.
  • Ion
    Greece Greece
    The breakfast was simple but good. The staff was very helpful and hospitable. Check in was easy with the door code and envelope with your keys left at the front desk for late arrivals. I liked the fact that they use real keys as opposed to card...

Hotel surroundings

House rules

Hotel NeuHaus takes special requests - add in the next step!
Check-in
From 14:00 to 19:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 20:00 and 06:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash

The fine print

Need-to-know information for guests at this property

Please note the reception opening times:

Mondays-Fridays: from 06:30 to 16:00 .

Saturday-Sunday and on public holidays from 06:30 to 15:00

Late check-in is only possible if arranged with the hotel in advance.

Please note that the extra beds are upon request with extra charge.

Please inform Hotel NeuHaus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

FAQs about Hotel NeuHaus