About this property

Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, and 900 metres away from the beach Playa del Inglés. All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. The private bathroom comes with a hairdryer. The hotel spa includes a sauna, Turkish bath and gym. The Neptuno's swimming pool is heated from October until April and live music can be enjoyed in the bar several times a week. There is a 24-hour reception and a tour desk. Maspalomas Golf course is 3 km away. You can hire a car and there is free on-site parking. In the Buffet Restaurant, in the winter season (November to April), gentlemen must wear long pants.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
2 single beds
2 single beds
or
1 double bed
2 single beds
or
1 double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Biosphere Certification
    Biosphere Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Samuel
    United Kingdom United Kingdom
    Large, comfortable room and bathroom, with air conditioning - a very welcome feature in the heat of summer. Broad range of food items at mealtimes to suit every taste. Staff were welcoming and friendly - fluent English-speakers. Good-sized pool...
  • Tihomir
    Ireland Ireland
    Food buffet, fairly clean, nice balcony, small slide at the pool, nice+helpful receptionists and lovely restaurant service staff. Good location.
  • Christian
    Switzerland Switzerland
    Very friendly staff, rooms clean and relatively new. Great pool area
  • Anna
    Belgium Belgium
    We had a very enjoyable stay at this hotel. The rooms were cleaned daily, and towels were refreshed each day — a detail we truly appreciated. The reception staff were extremely polite and welcoming, and both check-in and check-out were smooth and...
  • Sara
    United Kingdom United Kingdom
    The hotel is great ! The staff were amazing, very helpful and happy to work there. The room and the hotel in general were very clean.
  • David
    Ireland Ireland
    Location, room, bed and facilities were all excellent and super comfortable
  • Chris
    Australia Australia
    Location, good breakfast , nice helpful staff , comfortable stay ,
  • James
    United Kingdom United Kingdom
    Breakfast was lovely from 9 to 11 rooms were very clean and comfortable
  • Alison
    United Kingdom United Kingdom
    Clean and had all the facilities needed for a holiday stay
  • Erik
    Ireland Ireland
    I had breakfast and dinner at the hotel and it was quite good quality with good diversity and tasty food. Unfortunately the dine room didn't have a good ventilation so I always got smelly after been there for a couple of minutes.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

House rules

MUR Neptuno Gran Canaria - Adults Only takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that full payment of the reservation is due upon check-in. Guests with a non-refundable rate must paid the remaining 50% of the reservation upon arrival.

FAQs about MUR Neptuno Gran Canaria - Adults Only