About this property

“When elegance and modernity meet an old mansion…” The Urban Hotel is originally the home of a former spinner, Monsieur Pouillet, at the time when Lille and its metropolis prospered thanks to the weaving industry. Dating from 1880, it continues to shine as a hotel complex with its Napoleon III style, marble floors and original mouldings. Located 2 km from the centre, 1.4 km from the Grand Palais and 2.5 km from Old Lille, take advantage of our free parking to walk, by metro (Porte de Valencienne 4 minutes, directly connecting Lille-Europe and Lille-Flandres stations) or by bike thanks to the V'lille station, which is also less than 4 minutes away. Our rooms, renovated in 2022, invite you to a moment of rest after a day of tourism or work & before a tasty breakfast where we prefer local products. Our rooms will seduce you with their sleek design as well as their comfort and amenities. The Rococo Restaurant offers creative cuisine based on local products offered by our Chef Jean-François and his team. On sunny days, relax in the sun on our terrace or in our garden.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

    • Breakfast info

    • Continental, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
1 double bed
1 single bed
and
1 large double bed
1 extra-large double bed
1 double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • William
    United Kingdom United Kingdom
    We stayed one night at the property, which has lovely rooms and a good beer garden. Secure on-site parking is a bonus.
  • Swadeshm
    United Kingdom United Kingdom
    Nice location, very good accommodation, excellent staff, best part was onsite private parking
  • Zsg3781
    Austria Austria
    The hotel is in a great location (just a 5-minute walk to the metro station). The staff are very friendly, the breakfast was perfectly fine, and the basement room for breakfast that was criticized in other reviews is absolutely okay. The hotel’s...
  • Sajeda
    United Kingdom United Kingdom
    very helpful, kind, cooperative, caring staff, close proximity to Lille centre, good location, nice environment, free parking
  • Fiona
    United Kingdom United Kingdom
    Secure parking, lovely historic building, 20mins walk to city centre
  • Ravi
    United Kingdom United Kingdom
    Good parking location. Staff were very friendly and polite and helpful.
  • Iris
    Netherlands Netherlands
    The quiet room, the coffee machine, free and safe parking.
  • Jane
    United Kingdom United Kingdom
    Really good breakfast, friendly and helpful staff, good secure car parking. The room was warm without being stuffy, clean and comfortable, nice size bathroom and a great shower with plenty of hot water.
  • Dorka
    Hungary Hungary
    I got upgraded so my room was beautiful and way bettet than what i paid for
  • Richard
    United Kingdom United Kingdom
    Great location in the city as well as close to the Eurotunnel. The property was nice and clean, well maintained from a historic perspective.

Hotel surroundings

Restaurants

1 restaurant on site
  • Rococo Restaurant
    • Cuisine
      French

House rules

Best Western Urban Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 03:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about £86. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 15 years
Extra bed upon request
€ 10 per child, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to check-in before 23:00. Please note that the room is not guaranteed after this time. If you cannot change your arrival time, please contact the hotel before 23:00 local time.

Please note that access to the hot tub is at an extra charge.

A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Best Western Urban Hotel