Experience world-class service at MGM Hôtels & Résidences - Résidence Alhéna

Reliable info:
Guests say the description and photos for this property are very accurate.

Exceptional Facilities: MGM Hôtels & Résidences - Résidence Alhéna in Arâches-la-Frasse offers ski-to-door access, a spa and wellness centre, sauna, fitness centre, bar, and free WiFi. Comfortable Accommodations: Apartments feature balconies with mountain or city views, private bathrooms, fully equipped kitchens, and amenities such as bathrobes, hairdryers, and TVs. Convenient Location: Located 44 km from Le Valleen Gondola, the aparthotel provides easy access to winter sports. Free on-site private parking and nearby attractions enhance the stay. Guest Satisfaction: Highly rated for its spa, ski facilities, and swimming pool, the property ensures a comfortable and enjoyable experience for all guests.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.6)

    • Free private parking available on-site

    • Ski-to-door


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Marise
    South Africa South Africa
    We loved our stay at Alhena. The staff were very friendly and helpful. Apartment was clean and had some coffee and tea and kitchen cleaning products to last the week. We would love to come back in the winter and experience a different season!
  • Elizabeth
    United Kingdom United Kingdom
    Spacious accommodation in a fantastic location. Great facilities to use after a day on the slopes. Staff were very helpful during our stay.
  • Katie
    United Kingdom United Kingdom
    Love the location and the apartment was very comfortable, clean and spacious. Breakfast downstairs in the restaurant is very pricey but they also offer a fresh bread delivery in the morning which we could enjoy in the comfort of our apartment so...
  • Angela
    United Kingdom United Kingdom
    We booked an apartment for 6 people. Is was well equipped and stylish. Literally near the magic carpet.
  • Fredrik
    New Zealand New Zealand
    Everything was perfect, location was amazing and the hotel is brand new, the room was excellent, everything in the room was of highest quality.
  • Fiona
    United Kingdom United Kingdom
    Location was perfect. Truly ski in ski out and walkable to all restaurants/bars/shops in Flaine. Traffic free. Spacious accommodation with high end fittings. Best ski accommodation I have experienced. We hesitated to review as we don't want the...
  • Sonia
    Switzerland Switzerland
    The location, the sauna was very good but a pity the was is no outdoor Whirpool. The inside Whirpool was really below the level. The fitness wool. The hotel, apartment and facilities were modern, nice materials, well combined and new. The...
  • Fiona
    United Kingdom United Kingdom
    The welcome was friendly and efficient. The door codes were easy to use. The apartment was lovely and virtually ski-in and out. Access to all the hotel facilities was great, and access through the hotel from Flaine Front de Neige to Flaine Forum...
  • Aoife
    Ireland Ireland
    Location was outstanding, quality of apartment and the view was amazing
  • Ben
    United Kingdom United Kingdom
    Exceptional hotel. Extremely well equipped (spacious, high end equipment, heated/secure personal ski lockers etc), very clean throughout. Spa, Sauna, Swimming Pool area great facility for relaxation. Couple of mins walk to main Flaine Forum...

Property surroundings

House rules

MGM Hôtels & Résidences - Résidence Alhéna takes special requests - add in the next step!
Check-in
From 17:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 500 is required on arrival. That's about £433. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are allowed on request. Charges may be applicable.

The fine print

Need-to-know information for guests at this property

End-of-stay cleaning is included. However, kitchen cleaning is the guest's responsibility. Dishes must be washed and put away, and trash must be taken out before departure.

Please note that guests who expect to arrive after 20:00 must telephone the property before 19:00 on their day of arrival in order to organise check-in. Contact details can be found in your booking confirmation.

Please note that pets are accommodated for an additional fee of EUR 100 per animal per week. Limited to two animals per accommodation

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform MGM Hôtels & Résidences - Résidence Alhéna in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of € 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about MGM Hôtels & Résidences - Résidence Alhéna