About this property

Novotel Citygate features spacious accommodation a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport. Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 300 metres away. All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included. Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel. Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings. Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries. there is no live entertainment in the Bar

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Breakfast info

    • Continental, Vegetarian, Gluten-free, American, Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
2 single beds
1 large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
and
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Pia
    Finland Finland
    Loved our stay Big clean room Close to airport Free shuttle
  • Mackys
    United Kingdom United Kingdom
    great location if your looking for hotel close to disneyland hongkong. comfy beds rooms are spacious. the room we got had a great view.
  • Julia
    United Kingdom United Kingdom
    Great location, near the airport and easy access to the MTR and cable car for exploring Lantau and beyond. Staff were really helpful. Great facilities and value for money.
  • Take
    Japan Japan
    Near the airport and kind staff member,shuttle bus
  • Jovee
    Philippines Philippines
    Staff are very accomodating. Specially at the chk-in counter, i forgot her name, she arrange a suit for us... love the breakfast menu ang the laounge
  • Neil
    United Kingdom United Kingdom
    Good location, very clean and modern. Easy to get to from the airport and mall is next door!
  • Peral
    Singapore Singapore
    I like the staff and receptionists are very flexible and accomodating to our request without a heavy face or smirk. They do it with smile and they really try to assist us. When I ask if there is an extra charge, there was no extra charges.
  • Allison
    Singapore Singapore
    The location is awesome, there are a direct bus to dai o, yuan long and shopping mall, shuttle buy from and to airport every 20 minutes
  • Xiaoxiao
    Sweden Sweden
    Very close to the airport with connectivity to a big shopping mall with various restaurants. The bed is big and the room is spacious for HK standard. Convenient airport shuttle bus every 20 minutes.
  • Jacky
    Australia Australia
    Location is excellent, close to airport, shopping outlet and transport to the city. Staff is great and helpful. Shuttle bus to airport is excellent. Bed is comfy size of bedroom is great..

Hotel surroundings

Restaurants

2 restaurants on site
  • Essence
    • Cuisine
      International
    • Ambiance
      Family friendly
  • Olea
    • Cuisine
      Italian • Mediterranean

House rules

Novotel Citygate Hong Kong takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of HK$ 800 is required on arrival. That's about £75. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
HK$ 550 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
HK$ 550 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Need-to-know information for guests at this property

Please note that name changes or other amendments are strictly not allowed for non-refundable bookings. Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 1, Car Park 1 area, bays 11-14 for pickup. Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details. For Breakfast & Dinner offer additional charge is required for a child dinner.

The Swimming Pool is opened from 7am to 12:15pm; 1:15pm to 7pm every day, from 1 March to 30 November.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of HK$ 800 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Novotel Citygate Hong Kong