The Hong Kong Government’s regulation of disposable plastic tableware and other plastic products will be implemented from 22 April 2024. Hotels and guesthouses will no longer offer complimentary disposable toiletries and plastic-bottled water in guest rooms. At The Cityview, we encourage all our guests to bring their own toothpaste, toothbrush, and personal care items during their stay. Please contact the hotel for details.

Guests who shorten their stay after check-in may be charged an additional penalty fee.

Please note that all cancellations, modifications and no-show charges are subject to a service charge.

Credit card details must be provided upon making any reservations, Hotel reserves the right to pre-authorize your credit card prior to arrival as a guarantee of arrival. Please present the same credit card used to guarantee your booking when check in and pay to hotel.

Guest rooms are subject to restrictions on group gatherings. All visitors* are required to register at our Front Desk before entering the guest room. For security reasons, visitors are not allowed to stay overnight from 11:00 PM to 06:00 AM.

Please note that additional guests above the maximum room occupancy are not permitted.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知The Cityview - Chinese YMCA of Hong Kong您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

由於新冠肺炎（COVID-19）疫情，此住宿已暫停提供接駁服務。