About this property
Comfortable Accommodations: Arsela Hotel Pangkalan Bun in Pangkalan Bun offers air-conditioned rooms with private bathrooms, garden views, and modern amenities. Each room includes a work desk, TV, and free WiFi. Dining Experience: The family-friendly restaurant serves halal Chinese, Indonesian, local, Asian, and European cuisines in a traditional, modern, and romantic ambience. Guests can also enjoy a coffee shop and outdoor seating area. Leisure Facilities: The hotel features a sun terrace, garden, and lounge. Additional services include a 24-hour front desk, housekeeping, room service, and free on-site parking. Convenient Location: Located 3 km from Iskandar Airport, the hotel provides easy access to local attractions. Guests appreciate the garden, connectivity to the airport, and attentive staff.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Room service
- Free WiFi
- Restaurant
- Free parking
- Non-smoking rooms
- Tea/coffee maker in all rooms
Guest reviews
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Guests who stayed here loved
- Daniel
Belgium“Price quality is excellent, breakfeast as well. Close to the airport so ideal if you need to wait a day for your flight after visiting the orangutans.” - Olivia
Netherlands“We stayed for 1 night to fly from the airport the next day. They can arrange a taxi for you. Stay was good! Some restaurants nearby, and also one connected to the hotel” - Gordon
United Kingdom“Spacious room looking on to courtyard. Great location for getting to/from airport and is pretty central in Pangkalanbuun. Served typical Indonesian breakfast. Staff exceptionally friendly!” - Vicki
New Zealand“Beautiful hotel with a lovely garden out the back. 15 mins to airport and close to other shops, pharmacy next door. Amazing buffet breakfast. Cafe/restaurant attached.” - Kate United Kingdom“Quite traditional and good sized clean rooms. Beds were pretty hard but air con worked well. Complimentary water provided. The restaurant food was good. Staff were very kind. The hotel ordered airport transfer which was ready and waiting for us...”
- Bec
Australia“Amazing value. The hotel has loads of character, nice gardens and a cafe. Breakfast buffet was good. 9min drive to airport (100k taxi) There are some good food options close to hotel. There is not much to do in town and NO ALCOHOL!!” - David
Mexico“Good design, the breakfast was delicious and complete, helpful staff.” - Jari
Finland“Arsela was more luxury place than I'm used to. Very friendly and helpful staff helped to arrange my tour to nature park. Nice and very large room, also large yard with voices of jungle. Good restarurant.” 
Vergel13 Australia“Location very close to the airport as well as a supermarket. Buffet breakfast in the morning although they don't have much to choose from. Everything was very clean 😊 and the staff was very nice.”- Boguslawa
Germany“This Hotel has a nice rooms and restaurant with delicious food.”
Hotel surroundings
Restaurants
- Quizas Resto & Cafe
- CuisineChinese • Indonesian • Local • Asian • European
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsHalal
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Arsela Hotel Pangkalan Bun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
A damage deposit of Rp 100,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
