About this property

Comfortable Accommodations: MORAZEN Surabaya in Surabaya offers comfortable rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, minibar, and free WiFi. Exceptional Facilities: Guests can enjoy spa facilities, a sauna, fitness centre, indoor swimming pool, and hot tub. Additional amenities include a steam room, wellness packages, and a games room. Dining Experience: The hotel serves a variety of breakfast options, including continental, American, and Asian. Dining options include brunch, lunch, dinner, high tea, and cocktails. Prime Location: Located 15 km from Juanda International Airport, the hotel is near attractions such as Sharp Bamboo Monument (8-minute walk) and Submarine Monument (400 metres). Free on-site parking is available.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Breakfast info

    • Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Asian, American, Buffet

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 large double bed
1 extra-large double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • R
    Australia Australia
    The high standard of the hotel stood out by the hotel staff at ALL levels. The room was spotless, and water and bed were great. The view from the 20th floor (room 2010) was goods looking down at the traffic. Similar view from the bar located on...
  • Lucy
    United Kingdom United Kingdom
    Unbelievable value for money: the room was large, luxurious and comfortable. Staff were very friendly and helpful and the hotel is easily accessible from/to the main train station and airport.
  • David
    United Kingdom United Kingdom
    Customer service was excellent. All the staff were helpful and always with a smile ,nothing was too much trouble, and the standard of breakfast was plentiful, Skybar staff were extremely friendly
  • Mohd
    Malaysia Malaysia
    The breakfast is good. The location is quite far from my event in Grand City Convex.
  • Mohamad
    Singapore Singapore
    The Junior Suite room was huge, equipped with an expresso machine, netflix, good wifi connection.
  • Jérôme
    Belgium Belgium
    Nice place, nice jacuzzi, amazing rooms, great breakfast, everything went really well
  • Johanna
    Germany Germany
    Stylish interior, the most comfortable bed, great breakfast and a really cool bar on the 21st floor with good food, drinks and live music.
  • Paul
    Austria Austria
    Das Hotel hat sehr viel zu bieten. Unglaublich großes Frühstücks buffet, tollen Service, guten Wellness Bereich mit Sauna, Wirlpool (Männer und Frauen sind getrennt!) und Swimmingpool und vorallem Saubere Zimmer! Findet man in Süd Ost Asien recht...
  • Rita
    Indonesia Indonesia
    Sudah berkali-kali menginap di Hotel Morazen ini srjak namanya masih Grand Dafam, dan fasilitas serta pelayanan nya selalu memuaskan. Keep up the good work
  • Bathilde
    France France
    Le personnel était au top, prévenant et sympathique. Le buffet du matin est aussi assez vaste, ils ont toujours aidé à comprendre quels étaient les plats. Les lits étaient TRÈS confortables, avec plusieurs oreillers.

Hotel surroundings

Restaurants

1 restaurant on site
  • Palatier Restaurant
    • Cuisine
      American • Cantonese • Chinese • Dutch • British • French • Indian • Indonesian • Italian • Japanese • Korean • Malaysian • Mexican • Middle Eastern • Pizza • Seafood • Singaporean • Steakhouse • Sushi • Thai • Local • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Dietary options
      Halal • Vegetarian • Vegan

House rules

MORAZEN Surabaya takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform MORAZEN Surabaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about MORAZEN Surabaya