About this property

Comfortable Accommodations: Mercure Pangkalan Bun in Pangkalan Bun offers comfortable rooms with air-conditioning, city views, and modern amenities. Each room includes a shower, TV, and wardrobe, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, spa facilities, fitness centre, and a lush garden. Additional amenities include a pool bar, coffee shop, and 24-hour front desk, catering to all needs. Dining Experience: The modern, family-friendly restaurant serves Indonesian, American, Steakhouse, and local cuisines. Breakfast options include continental, American, buffet, halal, and Asian, featuring local specialities, warm dishes, fresh pastries, and more. Convenient Location: Located 8 km from Iskandar Airport, the hotel provides a paid airport shuttle service. Nearby attractions include cycling opportunities and local landmarks. Highly rated for its attentive staff, comfortable rooms, and delicious breakfast.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Breakfast info

    • Continental, Halal, Asian, American, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
2 single beds
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Paolo
    Italy Italy
    Very kind people...even some problems with english Confortable room Open to help for anything They store for free your big luggage for one or few days while you are on boat Adventure
  • Elisa
    Ireland Ireland
    Beautiful hotel, great breakfast. Lovely place to stay after 3 days in the forest.
  • Jose
    Ireland Ireland
    Great hotel to stay after seeing the orangutans. It is clean, comfortable and very modern. The staff is also very nice. We really liked breakfast and the food at the restaurant in general.
  • Venetia
    United Kingdom United Kingdom
    Great hotel. Excellent value for money. Buffet dinner was lovely and the room was very clean and spacious and modern.
  • Mayuca
    Sri Lanka Sri Lanka
    We were not sure what to expect given the remote location but the hotel turned out to be fantastic! Breakfast was outstanding. Perfect spot to start your orangutan boat tours. It’s a 15 minute drive to the water and the airport. Spa was also superb!
  • Harris
    Sweden Sweden
    Super fresh hotel with very friendly and professional stuff and modern facilities. Conveniently located so you can easily reach and explore the town centre by foot. Good value for what is offered.
  • Sharon
    United Kingdom United Kingdom
    V clean comfortable nice rooms V helpful staff Comfy bed And staff were so so helpful our son left his iPad behind and they forwarded to our next stop - so grateful
  • Carlos
    Australia Australia
    Everything, this is a new hotel and does everything well. Has high standards.
  • Sabine
    Germany Germany
    Great central location in walking distance to the local market and a sundowner drink at the pier. The restaurant is good and serves generous portions. We took a refreshing dip in the pool to cool off and towels are provided. Solid breakfast...
  • Leonieke
    Netherlands Netherlands
    Rooms were good and clean, comfortable beds. Pools is nice. Satay ayam is amazing.

Hotel surroundings

Restaurants

2 restaurants on site
  • Kelakai Restaurant
    • Cuisine
      American • Indonesian • Steakhouse • Local
    • Open for
      Breakfast
  • Kelakai Restaurant
    • Cuisine
      American • Indonesian • Steakhouse • Local
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal

House rules

Mercure Pangkalan Bun takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Pangkalan Bun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Mercure Pangkalan Bun