About this property
Comfortable Accommodations: Patra Dumai Hotel in Kota Dumai offers comfortable rooms with air-conditioning, free toiletries, and modern amenities. Each room includes a minibar, TV, and tiled floors, ensuring a pleasant stay. Dining Experience: The family-friendly restaurant serves Indonesian cuisine in a modern ambience. Guests can enjoy halal breakfast with local specialities, fresh pastries, fruits, and juices. Lunch, dinner, and high tea are also available. Facilities and Services: The hotel features a fitness centre, terrace, and kids' pool. Additional services include a 24-hour front desk, concierge, room service, and free on-site parking. Guests appreciate the attentive staff and excellent room cleanliness.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Fitness centre
- Room service
- Restaurant
- Free parking
- Facilities for disabled guests
- Non-smoking rooms
- Tea/coffee maker in all rooms
Guest reviews
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Guests who stayed here loved
- Giancarlo
Italy“Really helpful and friendly staff. Comfortable place.” - Sue
United Kingdom“Staff were very helpful and always available to answer questions.” - Michal
Czech Republic“Nice hotel with pool, friendly stuff, helpful anytime you will need something, excellent food, clean rooms,” - Marine
France“Employees there are great and really helpful. They speak very good english which helps a lot also” 
Johnson United Kingdom“A good breakfast, clean and comfortable room, English speaking staff, nice hot shower, good range of TV channels. All very efficient and pleasant. A successful stay in a hotel a little bit distant from the town, but well placed for the ferry pier....”- Willemijnw
Bonaire St Eustatius and Saba“Very nice hotel with amazing staff. They helped us get tickets for our bus trip to Medan. Breakfast was oké, a good balace between Indonesian and western food. Location is a bit off if you are not with a car. You can take a Grab from/to ferry,...” - Amanina
Malaysia“Convenient and staff were very friendly and helpful. It’s safe for girls trip. Place is strategic, very near to the Jetty.” - Jasmine United Kingdom“We stayed here as a treat after many days travelling, and it felt very luxurious! The rooms are very fresh, comfortable and clean, and you can get room service. The pool was a great addition and much appreciated.”
Amirul Malaysia“The room is spacious and super comfortable.. Breakfast buffet was great.. Friendly staff.. Value for money....”- Ilyana811 Malaysia“Near to ferry terminal. The staff was very helpful even though we checked in a little bit late. I go with big family members and we get side by side room on the same floor.”
Hotel surroundings
Restaurants
- Patra Restauran
- CuisineIndonesian
- Open forBreakfast • Lunch • Dinner • High tea
- AmbianceFamily friendly • Modern
- Dietary optionsHalal
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
