About this property

Tsuruga Besso Hinanoza offers a luxurious Japanese hot-spring experience on the shores of Lake Akan. The spacious rooms include a private open-air bath, a living area with sofa, free Wi-Fi and a flat-screen TV. Rooms at Akan Tsuruga Besso Hinanoza mix traditional design with modern facilities, featuring tatami (woven-straw) flooring and shoji paper screens but also a DVD player and full Western bathroom. Akandake-jinja Shrine is just 150 metres from the hotel, and Ainu Kotan Folk Village is 750 metres away. Kushiro Airport is an 80-minute bus ride from the property. Guests remove their shoes at the entrance, and use a kimono and Japanese socks within the hotel. The hotel has a quiet “listening room” for musical enjoyment and a relaxed library. Free Wi-Fi is available throughout the hotel. A Japanese breakfast and multi-course kaiseki dinner are served at the restaurant. The Bar pours drinks at a long counter made from a single tree.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Free private parking available on-site

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Brian
    United Kingdom United Kingdom
    Fantastic staff, great restaurant and free ice cream., beer and soft drinks in room
  • Norma
    Australia Australia
    We had a wonderful dinner and breakfast. Our personal food attendant in our private room was Thet Thet Saw and she guided us through the meal perfectly with good humour and grace. An outstanding experience.
  • Yew
    Singapore Singapore
    Quiet and very personal. Staff were friendly, without being intrusive.
  • Shixin
    Hong Kong Hong Kong
    They have the best service ever! Staff members were extremely thoughtful, helpful, and warm.
  • Weigang
    Singapore Singapore
    Lake Akan is a well conserved nature reservation. It is serene and beautiful. Akan Tsuruga Besso Hinanoza is on a different level. Its the epitome of Japanese hospitality. Technically for the price we paid, it is half board. Almost all F&B is...
  • Alexander
    Germany Germany
    The private Onsen with an amazing view. Also, the staff was very friendly and helpful in any situation.
  • Kong
    Singapore Singapore
    The room was spacious and clean , bed was comfortable, the view from the room where facing the lake was excellent, the onsen in the room was spacious and facing the lake was great, kaiseki dinner and breakfast was very well presented and...
  • Andrew
    United Kingdom United Kingdom
    Everything. The accommodation, the onsen, the staff and food are superb.
  • Lieze
    Japan Japan
    My husband and I stayed for one night and were blown away! The staff are exceptional and go out of their way for your every need. They even sent some breakfast to my room when I wasn't feeling well enough to go to the restaurant for breakfast.
  • Chew
    Singapore Singapore
    Meals were good with quality ingredients. Room was comfortable and warm with plenty of space but at that price point, we would expect no less. I would rate it more highly if it had costed half of what I paid.

Property surroundings

Restaurants

1 restaurant on site
  • HINA (Japanese restaurant)
    • Cuisine
      Japanese
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Akan Tsuruga Besso Hinanoza takes special requests - add in the next step!
Check-in
From 14:00 to 18:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Children 12 and younger cannot be accommodated at the hotel. Children 13 and older stay for the same rate as adult guests. Please note, reservations for guests with children will be cancelled. Additional fees may apply. Please contact the property for details.

Please be informed that no pets are allowed to stay or entire property premises, except for guide dogs / service dogs. Please make sure to contact the property in advance if a guide dog or service dog will be accompanying your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Akan Tsuruga Besso Hinanoza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property will not accommodate hen, stag or similar parties.

FAQs about Akan Tsuruga Besso Hinanoza