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About this property

Comfortable Accommodations: HESTA Hakone - GUEST HOUSE - in Hakone offers spacious rooms with comfortable bedding. Guests enjoy free WiFi, air-conditioning, and yukata. Relaxing Facilities: The ryokan features a hot spring bath and a public bath. Additional amenities include a lounge, bicycle parking, and luggage storage. Convenient Location: Located 1 km from Togendai Station, the property is 16 km from Hakone-Yumoto Station and 3 km from Owakudani Valley. Shuzen-ji Temple is 48 km away. Local Attractions: Guests can explore nearby lakes, visit Shuzen-ji Temple, and enjoy the scenic Owakudani Valley.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Free private parking available on-site

    • Public Bath, ​Hot spring bath


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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Hello
    France France
    This accommodation offers exceptional value. The environment is quiet, the place was spotless, and it’s well-located for easy access. A great choice for anyone planning a longer stay.
  • Michela
    Japan Japan
    The room in Japanese traditional style was amazing, everything super clean. I loved my room!
  • Daniel
    Germany Germany
    Good for a stay close to the lake. Many natural attractions in the immediate surrounding.
  • Kok
    Malaysia Malaysia
    The hotel is clean and comfortable, offering a modern onsen and ryokan experience at an affordable price. The staff are also friendly and welcoming.
  • Sofia
    Japan Japan
    I liked the fact that the personal was really nice. Everything was clean and the onsen was nice. Also they provided a Yukata for me, basic elements and lockers.
  • Søren
    Denmark Denmark
    Despite all the criticism I have read about this place, we found it super nice and comfortable for the money. And the onsen was very nice as well.
  • Igor
    Italy Italy
    Great place to stay ! You need the car to get there, but it is a lovely place. The room was big, confortfull, very clean with tatami big corner. the hot spring (Onsen) is amazing. Silence everywhere. Machines for food, drinks and ice cream. Very...
  • Thomas
    Japan Japan
    Fantastic staff! The two young gentlemen behind the desk helped us out so much, and spoke amazing English. We were very impressed.
  • Thomas
    United Kingdom United Kingdom
    Staff on reception, next to lake Ashi, lots of instant food to buy as restaurants aren’t open late, overall very clean
  • Nadine
    Singapore Singapore
    The room was very big. Has tatami and normal bed. The view of the lake was very pretty. Staff was nice and spoke very good english. Helped us with our troubles. The public bath is really nice. Have hair dryer, cotton buds, drinking water, etc.

Property surroundings

House rules

HESTA Hakone - GUEST HOUSE - takes special requests - add in the next step!
Check-in
From 16:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 23:00 and 06:00
Children and beds

Child policies

Children older than 13 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this reservation.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 07:00.

The fine print

Need-to-know information for guests at this property

Guests under 20 years of age may only check-in with a parent or legal guardian or with legal guardian consent.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

FAQs about HESTA Hakone - GUEST HOUSE -