Hyatt Regency Hakone Resort and Spa
Hyatt Regency Hakone Resort and Spa
- Mountain view
- Garden
- Free WiFi
- Balcony
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
About this property
Spacious rooms with a marble bath, 24-hour front desk and balconies overlooking Hakone’s natural beauty await guests at Hyatt Regency Hakone Resort and Spa in Gora. It boasts the area’s largest spa, 2 indoor hot-spring baths. Free WiFi is offered in all areas. Lit by mood lighting and offering panoramic windows, each room at Hyatt Regency Hakone Resort and Spa comes with a minibar, a window-side seating area and a coffee maker. All rooms feature a terrace or a balcony. Guests can watch blu-ray or satellite channels on the 40-inch flat-screen TV, and mineral water and a morning newspaper are provided. The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30, 12:15 and 13:15). Seats on the shuttle must be reserved in advance. Shuttles to/from Gora Station is also available from 10:00 to 18:30. Lake Ashi and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking. You can unwind with a reflexology treatment, massage or facial at Spa Izumi & Onsen Hakone, lounge at the library or simply enjoy the sun on the terrace. Open for all meals, The Dining Room serves Western cuisine from an open kitchen and has a terrace with mountain views. Sushi is available in the evenings. Reservations are required for dinner in the dining room. A la carte lunch items and snacks can be found at the cosy Living Room.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Non-smoking rooms
- Free parking
- Hot spring bath
- Free WiFi
- Spa and wellness centre
- Facilities for disabled guests
- Restaurant
- 24-hour front desk
- Bar
Property highlights
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Top location: Highly rated by recent guests (8.3)
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Want a great night's sleep? This hotel was highly rated for its very comfy beds.
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Breakfast info
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Buffet
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Free parking available at the hotel
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Public Bath, Hot spring bath
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Guest reviews
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Guests who stayed here loved
- Sabina
United Kingdom“The reception and bell hop were very helpful advising how to take in the local sites. I had the onsen to myself. The rooms were perfect for four of us. My daughters loved the tatami style rooms with a sliding door partition to give them privacy....” - Salim
United Arab Emirates“I like the ambiance of the hotel and the free shuttle service to the nearby locations. It is very close to the Hakone free pass attractions. Room is comfortable and sleeps 6 easily.” 
D
Germany“Amazing rooms, it is worth getting the mountain view rooms. I would also speak highly of the service and the shuttle service which was a flexible as possible to make travelling easier.”- Nikita
New Zealand“We had an exceptional stay at this beautiful hotel in Hakone. The views of the surrounding mountains were absolutely breathtaking, and the atmosphere was peaceful and relaxing. The food was exquisite—some of the best meals we’ve had in Japan—and...” - Yael
Israel“Loved our room with the tatami area. It was spacious and beautiful. We also enjoyed the breakfast very much, and we got great assistance for anything we asked for. Also the shuttle service is very useful.” - Lara
Switzerland“Facilities, big and comfortable room accommodating our family.” - Sarah United Kingdom“Brilliant staff and a lovely calm and relaxing place to be”
- Micheline Switzerland“Its charming and has good onsen facilities . The food is good and breakfast is very good .”
- Hai
Singapore“The shuttle service on call was very convenient with kids to pick up from the train station. The Onsen was great and breakfast was really good too.” - Lee
Japan“It’s a luxurious getaway, with a nice onsen amidst Japan’s mountains. Service quality was really good, and has really improved on my previous visit there a few years ago during the midst of the covid pandemic.”
Hotel surroundings
Restaurants
- Restaurant #1
No additional info available
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule.
From Odawara Station to hotel: 12:15, 13:15 and 14:15.
From hotel to the station: 11:30, 12:15 and 13:15.
Contact details can be found on the booking confirmation.
Please provide following information when booking shuttles:
- Your name
- Number of guests
- Reachable mobile phone number
- Reservation confirmation number
Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.
No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle buses are available from 10:00-18:30.
Please inform Hyatt Regency Hakone Resort and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
