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About this property
Peacefully situated on the shore of Lake Kawaguchi in the scenic Mount Fuji area, Japanese-style hot spring hotel Kasuitei Ooya features rooms with stunning lake views, some boasting a private open-air bath. The hotel features a hot tub, massage treatments and karaoke rooms. Guests can relax in indoor or outdoor public baths with lake views, or reserve a bath for private use for 50 minutes at a fee. They can unwind in the sauna or browse the large hotel shop. Free WiFi is available, and a free shuttle to/from the station is provided. Rooms come with a terrace, a tatami (woven-straw) floor and traditional futon bedding. Some have an open-air hot spring bath with lake views, while all are fitted with an LCD TV with satellite channels, a mini-fridge and en suite bathroom facilities. A personal attendant ensures the guests' comfort. Authentic Japanese cuisine with local ingredients can be enjoyed at the dining room, which presents a Japanese breakfast and a traditional multi-course dinner. Ooya Kasuitei is a 5-minute drive from Kawaguchiko Station. It is an 8-minute drive to the scenic Fujikyu Highlands and a 25-minute drive away from the Morino-Nakano Suizoku-kan Aquarium. The Gotenba Premium Outlet is a 50-minute drive away.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free parking
- Non-smoking rooms
- Free WiFi
- Family rooms
- Hot spring bath
- Room service
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Guest reviews
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Guests who stayed here loved
- Ricky
Hong Kong
“Breakfast was great! Dinner was served in the room. Things were tasty, staff was nice! The facilities were all clean and easy to use. The public bath was great too!” - Robocat
United Kingdom
“Good location just next to the lake. Good food. Staff is friendly. Convenience store within 3 minutes walk. Coin laundry nearby which is a plus.” - Yong
South Korea
“Best dinner and breakfast. Onsen is also very beautiful. You don't have to book another meal.” - Zhimin
Canada
“Location, room, Hot springs are very good as well as food” - Sian
United Kingdom
“Beautiful location for the lake Onsen was AMAZING” - Waleed
Kuwait
“The location,The view, and the wonderful staff.. all of them .. a BIG thanks to the admins efforts for sure” - Francesco
Italy
“Everything. Great location and amazing experience. The food was amazing and a lot! Breakfast included. Good onsen” - Hang
Australia
“Amazing staff, very clean and spacious facilities, we came last year in 2024 and had to come back this year, will most definitely come back again in a year or so when we stay in kawaguchiko” - Ali
United Kingdom
“Really unique experience staying here. Tattoo friendly onsen which was great! The staff were all very kind and accommodating. Nao was excellent at her job. She showed us how to use everything in the room and was warm and helpful when we had any...” - Rayner
Singapore
“in room dinner service, best ryokan experience. i do not eat beef, and they made special arrangement for me. the onsen have 2 options for you to choose, location is just as good as it can get, lake view is definitely better as you can see fuji...”
Property surroundings
House rules
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.








The fine print
Please note that child rates are applicable to children 6 years and younger and adult rates are applicable to children 7 years and older. Please contact the property for more details.
To use the hotel's free shuttle, call upon arrival at Kawaguchiko Station. Contact details can be found on the booking confirmation.
All rooms accommodate up to 4 guests, at additional charge. Please indicate the number of guests in the special requests box at the time of booking for groups of 3-4 guests.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Kasuitei Ooya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 22:00:00 and 06:00:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
License number: 山梨県指令吉保第6-1号